HOE Candacort Cream

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Overview

HOE Candacort Cream contains Clotrimazole 1% and is presented as a cream. It is supplied in a pack size of 15g.

It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

HOE Candacort Cream should only be used according to the frequency and duration prescribed by your doctor following an online consultation with DoctorOnCall. A thin layer is applied to clean, dry, affected skin, usually twice daily, and gently rubbed in until absorbed. Wash your hands thoroughly after application unless your hands are the area being treated, and continue the antifungal component for the full course length advised even if the itching and redness improve earlier.

Dosage

The dosage and duration of HOE Candacort Cream is determined individually by your prescribing doctor based on the site and severity of the infection, and is typically applied twice daily for a short course, often no more than one to two weeks, since the corticosteroid component is intended for short-term use only. Do not use it for longer than prescribed, as prolonged steroid use can mask or worsen an unresolved fungal infection.

Shelf Life

HOE Candacort Cream is generally stable for up to 36 months from the date of manufacture when stored correctly and unopened. Always check the expiry date printed on the tube or carton before use, and do not use the cream if it has expired or if its texture or colour has changed.

Storage Instructions

Store HOE Candacort Cream at room temperature, below 30 degrees Celsius, away from direct sunlight and excessive heat, and keep the tube tightly closed when not in use. Keep it out of reach of children and pets, and do not use it past its expiry date.

Side Effects

  • Mild skin irritation
  • Redness or itching at the application site
  • Burning or stinging sensation
  • Peeling or blistering of the skin
  • Unusual vaginal discharge (with vaginal formulations)

Contraindications

  • Known hypersensitivity to clotrimazole, hydrocortisone, or any ingredient in the cream
  • Untreated bacterial or viral skin infections, including cold sores, chickenpox, or shingles
  • Use on the face for prolonged periods without doctor advice, due to thinner facial skin
  • Not recommended for children without specialist supervision
  • Caution required during pregnancy and breastfeeding; use only if advised by a doctor
  • Should not be used alone as a first-line treatment once the fungal infection has cleared, as continued steroid use is unnecessary

Drug / Food Interactions

  • Avoid combining with other topical corticosteroid or antifungal products on the same area unless directed by your doctor
  • Inform your doctor of any other topical medicines or skin treatments you are using on the affected area
  • Extensive or prolonged use over large body areas may increase systemic steroid absorption
  • No significant food interactions are expected with topical use

Quick Tips

  • Use HOE Candacort Cream strictly as prescribed and do not exceed the advised duration
  • Continue treatment for the full course even if symptoms improve early, to fully clear the fungal infection
  • Keep the affected area clean and dry between applications
  • Avoid tight or occlusive clothing over the treated area where possible
  • Return for review if symptoms do not improve within the expected timeframe or worsen
  • Avoid contact with the eyes and mucous membranes

Frequently Asked Questions

Do I need a prescription to buy HOE Candacort Cream?

No. HOE Candacort Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does HOE Candacort Cream contain?

HOE Candacort Cream is a cream containing Clotrimazole 1%. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does HOE Candacort Cream come in?

It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what HOE Candacort Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use HOE Candacort Cream?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about HOE Candacort Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store HOE Candacort Cream?

Store HOE Candacort Cream at room temperature, below 30 degrees Celsius, away from direct sunlight and excessive heat, and keep the tube tightly closed when not in use. Keep it out of reach of children and pets, and do not use it past its expiry date. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using HOE Candacort Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.

Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.

FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can HOE Candacort Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.

Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is HOE Candacort Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.

An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.

For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Ingredients / Active Ingredients

  • Clotrimazole 1%
  • Hydrocortisone 1%

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Generally Safe

Consuming alcohol with this medicine is generally safe, but moderate intake is advised.

Driving

Generally Safe

This medicine is generally safe and should not impair your driving ability.

Relevant Information

HOE Candacort Cream is intended for short-term use to manage inflamed fungal skin infections, and the corticosteroid component should be stopped once inflammation has settled, with the antifungal alone continued if further treatment of the fungal infection is still needed. Using a steroid-containing cream for longer than necessary, or on an infection that has not been properly diagnosed, can mask symptoms and allow the fungal infection to worsen or spread, so follow-up with your doctor is important if the condition does not fully resolve.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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Important Medical Information

💊 Recommended Dosage:

The dosage and duration of HOE Candacort Cream is determined individually by your prescribing doctor based on the site and severity of the infection, and is typically applied twice daily for a short course, often no more than one to two weeks, since the corticosteroid component is intended for short-term use only. Do not use it for longer than prescribed, as prolonged steroid use can mask or worsen an unresolved fungal infection.

🛑 Contraindications (Do not use if):
  • Known hypersensitivity to clotrimazole, hydrocortisone, or any ingredient in the cream
  • Untreated bacterial or viral skin infections, including cold sores, chickenpox, or shingles
  • Use on the face for prolonged periods without doctor advice, due to thinner facial skin
  • Not recommended for children without specialist supervision
  • Caution required during pregnancy and breastfeeding; use only if advised by a doctor
  • Should not be used alone as a first-line treatment once the fungal infection has cleared, as continued steroid use is unnecessary
If you are unsure, please chat with us or consult your doctor.
⚠️ Common Side Effects:
  • Mild skin irritation
  • Redness or itching at the application site
  • Burning or stinging sensation
  • Peeling or blistering of the skin
  • Unusual vaginal discharge (with vaginal formulations)
Stop taking this medication immediately and consult your doctor if you experience severe allergic reactions or side effects.
IMPORTANT: Unsure? Chat with our pharmacists (Mon - Sat, 9:00am - 6:00pm) before buying.