HOE Ezerra Plus Cream

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Overview

HOE Ezerra Plus Cream is a topical cream manufactured by Hoe Pharmaceuticals under the Ezerra brand, formulated with Stimu-tex® AS, Saccharide Isomerate (Pentavitin®), ceramide, and a peptide complex in a cream base. It is categorised as a cosmetic skin cream for dry and sensitive skin types rather than as a registered drug, and is sold as an OTC personal care product through DoctorOnCall.

The product is positioned within the wider Ezerra product range, which also includes a cream, a lotion, and a cleanser, each with a slightly different formulation and texture. Ezerra Plus Cream in particular is formulated as a richer cream suited to skin that requires more intensive care, distinguishing it from the standard Ezerra Cream in the same range.

As an OTC cosmetic cream, Ezerra Plus Cream can be purchased through DoctorOnCall without a prescription. It is sold in tube or jar packaging, with pack sizes as listed on the current DoctorOnCall product page for Malaysia.

Directions for Use

  • Clean and dry the area of skin to be treated before application.
  • Apply a thin, even layer of the cream to the affected area.
  • Gently massage the cream into the skin until it is absorbed.
  • Apply as needed, or as directed by your pharmacist or doctor, typically up to twice daily.
  • Avoid contact with the eyes, mouth, and other mucous membranes.
  • Wash your hands after application unless the hands are the area being treated.

Dosage

HOE Ezerra Plus Cream is a topical cream rather than an oral or injectable medicine, so it does not have a systemic dose in the way a tablet or syrup would. Instead, use is guided by applying a sufficient layer to cover the area of skin being cared for, as described in the Directions for Use.

There is no fixed maximum number of daily applications established for this cosmetic product; follow the frequency on the product packaging or any specific guidance given by your pharmacist or doctor, particularly for long-term or whole-body use.

Shelf Life

Use HOE Ezerra Plus Cream before the expiry date printed on the tube, jar, or outer carton. Once opened, use within the period indicated by the PAO (period-after-opening) symbol on the packaging, if present; otherwise, as a general cosmetic cream, it is best used within the timeframe recommended by the manufacturer on the pack.

Storage Instructions

Store HOE Ezerra Plus Cream at room temperature, below 30°C, away from direct sunlight and excessive heat or humidity. Keep the container tightly closed after each use, and keep the product out of reach of young children.

Side Effects

  • Common: mild, temporary stinging or tingling sensation on application, particularly on broken or very dry skin.
  • Uncommon: localised redness or itching at the site of application.
  • Uncommon: contact dermatitis or a rash in individuals sensitive to one of the cream’s ingredients.
  • Rare: more widespread allergic skin reaction, which would need prompt medical attention if it occurs.

Contraindications

  • Known hypersensitivity or allergy to Stimu-tex AS, Saccharide Isomerate, ceramide, peptides, or any other ingredient in the cream.
  • Broken, infected, or actively weeping skin, unless a doctor or pharmacist has specifically advised use on such areas.
  • Avoid applying near or into the eyes or other mucous membranes.

Drug / Food Interactions

  • No clinically significant drug or food interactions are established for this topical cosmetic cream, as it is not absorbed into the bloodstream in a way that is expected to affect oral medicines.
  • Avoid applying other topical products with strong active ingredients (such as retinoids, acids, or medicated creams) to the same area at the same time without checking with a pharmacist, to reduce the risk of combined skin irritation.

Quick Tips

  • Apply to clean, dry skin for the cream to spread and absorb evenly.
  • Carry out a small patch test before first use if you have very sensitive or reactive skin.
  • Store the cream with the cap or lid tightly closed to keep the formulation stable.
  • Keep a consistent daily routine for best results in your overall skin care regimen.
  • Avoid sharing your tube or jar with others to maintain hygiene.
  • Check the ingredient list on the pack if you are trying a new skincare product alongside this cream.

Frequently Asked Questions

What are the key ingredients in HOE Ezerra Plus Cream?

Based on the manufacturer’s published formulation, HOE Ezerra Plus Cream contains Stimu-tex® AS (a plant-derived complex of spent grain wax, argan oil, and shea butter), Saccharide Isomerate (also known as Pentavitin®), ceramide, and a peptide complex, in a cream base. The full inactive ingredient list is printed on the product packaging.

Is HOE Ezerra Plus Cream suitable for babies and young children?

HOE Ezerra Plus Cream is marketed as a cream formulated for delicate and sensitive skin, including for use on young children, but every child’s skin can react differently. For infants, especially newborns, or children with a known skin condition, check with your pharmacist or doctor before starting regular use.

Who should avoid using HOE Ezerra Plus Cream?

Anyone with a known hypersensitivity or allergy to Stimu-tex AS, Saccharide Isomerate, ceramide, peptides, or any other listed ingredient should avoid this product. It should also not be applied to broken, infected, or actively weeping skin unless a doctor or pharmacist has advised you to do so.

Is HOE Ezerra Plus Cream fragranced?

HOE Ezerra Plus Cream is formulated with sensitive skin in mind. For the exact fragrance and preservative composition, please refer to the full ingredient list printed on the product packaging, as formulations can be updated by the manufacturer from time to time.

How is HOE Ezerra Plus Cream packaged, and what sizes are available?

HOE Ezerra Plus Cream is supplied in a tube or jar format, depending on the pack size. Please refer to the current product listing on the DoctorOnCall website for the exact pack sizes available for purchase in Malaysia and Singapore at this time.

Can I purchase HOE Ezerra Plus Cream online through DoctorOnCall in Malaysia or Singapore?

Yes, HOE Ezerra Plus Cream is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any personal care product, please read the product packaging and follow the recommended directions, and speak with our team if you have any questions before ordering.

Is HOE Ezerra Plus Cream supplied by DoctorOnCall genuine and safe to use?

Products supplied through DoctorOnCall are sourced and handled through the appropriate supply process. As with any personal care product, please use HOE Ezerra Plus Cream according to the packaging instructions, and contact our team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for HOE Ezerra Plus Cream?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for HOE Ezerra Plus Cream?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

  • Stimu-tex® AS — a plant-derived complex containing spent grain wax, argan oil, and shea butter.
  • Saccharide Isomerate (Pentavitin®) — a carbohydrate-based ingredient derived from plant sugars.
  • Ceramide — a lipid ingredient.
  • Peptide complex, as part of the cream's formulation.
  • Formulated in a cream base; the complete inactive ingredient list is printed on the product packaging.

Relevant Information

Precautions: Pregnant or breastfeeding individuals, infants, and people with chronic skin conditions should check with a pharmacist or doctor before starting regular use of HOE Ezerra Plus Cream. Discontinue use and wash off the cream if you notice unexpected redness, swelling, or discomfort after application.

When to See a Doctor or Pharmacist: Speak with a doctor or pharmacist if skin irritation does not settle within a few days of stopping use, if a rash spreads beyond the area of application, or if you are unsure whether this product is appropriate for a specific skin concern, such as a diagnosed skin condition that is not improving.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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