Do I need a prescription to buy Hovid Neo-Betasone Cream?

No. Hovid Neo-Betasone Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Hovid Neo-Betasone Cream contain?

Hovid Neo-Betasone Cream is a cream containing Betamethasone Valerate. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Hovid Neo-Betasone Cream come in?

It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Hovid Neo-Betasone Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Hovid Neo-Betasone Cream?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Hovid Neo-Betasone Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Hovid Neo-Betasone Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Hovid Neo-Betasone Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Hovid Neo-Betasone Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Hovid Neo-Betasone Cream | betamethasone neomycin | steroid antibiotic skin cream | DoctorOnCall Malaysia

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Hovid Neo-Betasone Cream

Brand Hovid

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Chong Zhan PongDoctor of Medicine (MD), International Medical University (IMU)

Last updated: October 15, 2026

Overview

Hovid Neo-Betasone Cream contains Betamethasone Valerate and is presented as a cream. It is supplied in a pack size of 15g.

It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Apply a thin layer of Hovid Neo-Betasone Cream to the affected area of clean, dry skin as directed by your doctor, usually two to three times a day, gently rubbing it in until absorbed; wash your hands before and after application unless the hands are the area being treated, and do not apply it under an occlusive dressing unless specifically instructed by your doctor.

Dosage

The amount and frequency of application should follow your doctor’s instructions, as this depends on the severity, site and extent of the skin condition being treated; Hovid Neo-Betasone Cream is generally intended for short-term use only, and treatment is usually not continued beyond the period recommended by your doctor to reduce the risk of skin thinning and other steroid-related side effects.

Shelf Life

Hovid Neo-Betasone Cream should be used within the expiry date printed on the tube or carton; once opened, it is generally recommended to use the cream within the period stated on the packaging or as advised by your pharmacist, and any unused cream beyond this point should be discarded safely.

Storage Instructions

Store Hovid Neo-Betasone Cream below 30°C in a cool, dry place away from direct sunlight, and keep the tube tightly closed when not in use; keep it out of reach and sight of children, and do not use the cream if the tube appears damaged or if the product has changed in colour or texture.

Side Effects

Skin thinning (when used topically)
Irritation or burning at application site
Increased appetite and weight gain
Mood changes or difficulty sleeping
Elevated blood sugar levels
Stomach upset or bloating
Delayed wound healing
Increased risk of infections

Contraindications

Known hypersensitivity or allergy to betamethasone, neomycin or any component of the cream
Untreated bacterial, viral or fungal skin infections not covered by neomycin’s spectrum
Viral skin infections such as chickenpox, herpes simplex or shingles
Acne, rosacea or perioral dermatitis
Application on or near the eyes
Use on large areas of broken or extensively damaged skin without doctor’s advice

Drug / Food Interactions

Concurrent use of other topical corticosteroid products on the same area, which may increase the risk of skin thinning
Other topical or systemic aminoglycoside antibiotics, which may increase the risk of additive toxicity if absorbed extensively
Use with occlusive dressings, which can significantly increase systemic absorption of the steroid component
Other topical products applied to the same skin area without your doctor’s knowledge, which may affect absorption or irritate the skin

Quick Tips

Always apply as a thin layer only; more cream does not mean faster healing
Complete the course as advised by your doctor and do not stop or extend treatment on your own
Avoid applying to the face, groin or armpits unless specifically directed by your doctor, as skin in these areas absorbs more medicine
Do not cover the treated area with airtight dressings unless instructed
Seek medical advice if the skin condition does not improve or worsens after the recommended treatment period
Do not share this cream with another person even if their skin condition looks similar

Ingredients / Active Ingredients

Betamethasone

Betamethasone Valerate
Neomycin Sulfate
Cream base excipients (as formulated by the manufacturer)

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Safe If Prescribed

Use during breastfeeding should only be done if prescribed and monitored by a doctor.

Kidney

Generally Safe

Generally safe, but caution may be required in some patients.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Hovid Neo-Betasone Cream should only be used for the condition diagnosed by your doctor, as inappropriate use of a combined corticosteroid-antibiotic product on the wrong type of skin infection can mask symptoms, delay proper treatment, or contribute to antibiotic resistance; always follow up with your doctor if your symptoms persist so that your treatment can be reviewed.