Hurix’s Pain Relief Massage Balm

Brand Hurix's
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Overview

Hurix’s Pain Relief Massage Balm is a topical herbal balm from the Malaysian traditional-product brand Hurix’s, supplied in a 20g jar for external application to the skin. It is formulated as a semi-solid balm combining menthol, camphor, methyl salicylate, eucalyptus oil and peppermint oil together with other traditional herbal oils in a balm base.

The balm is registered with Malaysia’s National Pharmaceutical Regulatory Agency (NPRA) as a traditional product and is sold as an OTC (Over-the-Counter) item, meaning it can be purchased directly from a pharmacy or online without needing a doctor’s prescription. It is part of Hurix’s wider Ointment Series, a range of topical herbal balms and medicated oils.

The balm has a characteristic warming, menthol-eucalyptus scent from its essential oil content and comes in a compact jar sized for home use or a travel or first-aid bag. It is intended for external application to intact skin only, and is not meant for internal use, broken skin, or contact with the eyes and other mucous membranes.

Directions for Use

Wash and dry the area of skin before use.

Take a small amount of balm on the fingertips and massage it gently onto the affected area for about 2 to 3 minutes until absorbed.

Wash your hands thoroughly with soap and water after application, unless the hands themselves are the area being treated.

Avoid applying the balm to broken skin, open wounds, the eyes, or other mucous membranes.

Dosage

For adults: apply a small amount of balm and massage into the affected area for 2 to 3 minutes, up to 3 times a day, or as needed.

Use on children is not recommended unless a pharmacist or doctor has specifically advised it.

If discomfort in the applied area continues after about 7 days of regular use, stop self-treating and speak with a pharmacist or doctor rather than continuing to apply the balm.

Shelf Life

Use the balm before the expiry date printed on the jar and outer packaging.

Once opened, the balm is best used within a reasonable period, as it is exposed to air each time the jar is opened; discard it if the texture, colour or smell changes noticeably.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight and heat.

Close the lid tightly after each use to stop the balm drying out or losing its essential oil content.

Keep out of reach and sight of children.

Side Effects

  • Common: a warm or tingling sensation on the skin shortly after application.
  • Common: mild, temporary redness at the site of application.
  • Serious: an allergic skin reaction such as itching, swelling, blistering, or a rash spreading beyond the applied area — stop use and seek medical attention if this occurs.
  • Serious: burning or irritation if the balm contacts the eyes, nose, mouth or other mucous membranes — rinse thoroughly with water and seek medical advice if irritation does not settle.

Contraindications

  • Do not use on broken, cracked, or wounded skin.
  • Do not apply to the eyes, inside the nose or mouth, or other mucous membranes.
  • Do not use if you have a known allergy or hypersensitivity to menthol, camphor, methyl salicylate, eucalyptus oil, peppermint oil, or any other listed ingredient.
  • Not intended for use on infants and young children.

Drug / Food Interactions

  • No clinically significant food interactions have been reported for topical use of this balm.
  • Avoid combining with other topical products containing methyl salicylate, camphor, or menthol on the same area of skin, as this can increase the risk of irritation.
  • People using an oral or topical anticoagulant (blood-thinning) medicine should be cautious about applying methyl salicylate-containing balms over large areas of skin, and should check with a pharmacist first.
  • Applying direct heat, such as a heating pad, over the balm is not recommended, as it may increase absorption and the risk of skin irritation.

Quick Tips

  • Do a small patch test on an inconspicuous area of skin before first use if your skin is sensitive.
  • Massage the balm in gently rather than rubbing hard, to avoid friction irritation on the skin.
  • Close the jar lid firmly after each use to keep the balm from drying out or losing its scent.
  • Keep the jar away from open flame or direct heat sources, as it contains essential oils.
  • Wash your hands after applying the balm to avoid accidentally transferring it to your eyes or mouth.
  • Store the balm at room temperature rather than in a hot car or under direct sun, which can change its texture.

Frequently Asked Questions

What are the main ingredients in Hurix’s Pain Relief Massage Balm?

The balm is formulated with menthol, camphor, methyl salicylate, eucalyptus oil, and peppermint oil, together with other traditional herbal oils in a balm base. These are common ingredients in topical, traditional-style massage balms and contribute to the product’s warming sensation and characteristic scent.

Who should avoid using this balm?

This balm is not suitable for anyone with a known allergy to any of the listed ingredients, for infants and young children, or for application on broken or wounded skin. Pregnant or breastfeeding women are encouraged to check with a pharmacist before use.

Can I use this balm together with other topical products?

Avoid layering other products that also contain methyl salicylate, camphor, or menthol on the same area of skin, as combined use can increase the risk of irritation. Speak with a pharmacist if you are unsure about combining products.

How should I store the balm so it stays effective?

Keep the balm in a cool, dry place below 30°C, away from direct sunlight, and make sure the lid is closed tightly after each use so it does not dry out.

Is this balm suitable for children?

The balm is not intended for infants and young children, and is not recommended for children generally unless a pharmacist or doctor has specifically advised its use.

Can I purchase Hurix’s Pain Relief Massage Balm online through DoctorOnCall in Malaysia or Singapore?

Yes, Hurix’s Pain Relief Massage Balm is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter product, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is the product supplied by DoctorOnCall genuine and safe to use?

Products supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any product, please use Hurix’s Pain Relief Massage Balm according to the product instructions and professional advice, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Hurix’s Pain Relief Massage Balm?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Hurix’s Pain Relief Massage Balm?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

  • Active ingredients: Menthol, Camphor, Methyl Salicylate.
  • Eucalyptus Oil and Peppermint Oil.
  • Other traditional herbal oils in a balm base.
  • Supplied as a semi-solid topical balm in a 20g jar for external application.

Relevant Information

Precautions: Pregnant or breastfeeding women should check with a pharmacist or doctor before using this balm, as topical products containing methyl salicylate are generally used with caution during pregnancy. People with very sensitive or broken skin, young children, and anyone with a known fragrance or salicylate allergy should take extra care or avoid use altogether.

When to See a Doctor or Pharmacist: Speak to a doctor or pharmacist if the affected area becomes swollen, hot, or is associated with fever, if discomfort following an injury does not improve after a few days of regular use, or if you notice a skin reaction such as blistering, spreading redness, or severe itching after applying the balm.

Hurix’s Pain Relief Massage Balm is one of several topical products in Hurix’s Ointment Series, which also includes other herbal balms and medicated oils formulated for different parts of the body.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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