Do I need a prescription to buy Kanolone Oral Base Paste?

No. Kanolone Oral Base Paste is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Kanolone Oral Base Paste contain?

Kanolone Oral Base Paste is a healthcare product containing Triamcinolone Acetonide 0.1% w/w. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Kanolone Oral Base Paste come in?

It is supplied in a pack size of 5g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Kanolone Oral Base Paste is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Kanolone Oral Base Paste?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Kanolone Oral Base Paste before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Kanolone Oral Base Paste?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Kanolone Oral Base Paste be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Kanolone Oral Base Paste registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Kanolone Triamcinolone Oral Base Paste - Mouth Ulcer Treatment Malaysia

25% OFF

Installment Available

Kanolone Oral Base Paste

(0 Reviews)

Fast Delivery
Muslim-Friendly
FDA Approved
Secure Payment

Save: RM3.93 25% OFF

Earn 12 Points on this item (Log in or register to earn upon delivery)

Weight

🎟️ Available Vouchers

                                ELEVEN11                            

RM11 OFF

Min Spend RM350.00

Valid till: 11 Nov 2026

                                ELEVEN7                            

RM7 OFF

Min Spend RM250.00

Valid till: 11 Nov 2026

                                ELEVEN3                            

RM3 OFF

Min Spend RM120.00

Valid till: 11 Nov 2026

                                DELIVERY5                            

RM5 OFF

Min Spend RM120.00

Click a voucher to copy the code. Automatically applied at checkout if conditions are met.

Have questions? Chat with us on WhatsApp

Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 31, 2026

Overview

Kanolone Oral Base Paste is supplied as a healthcare product, with Triamcinolone Acetonide 0.1% w/w. It is supplied in a pack size of 5g.

No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Gently pat the affected area dry with a clean tissue, then apply a thin layer of the paste directly onto the ulcer or lesion using a clean fingertip or a cotton bud, pressing lightly for a few seconds until a smooth, slippery film forms over the area. Use after meals and again before bedtime for the best contact time, and avoid rubbing the paste in or eating, drinking, or rinsing the mouth for about 30 minutes after application.

Dosage

Apply a small, thin layer of paste to each affected ulcer 2 to 3 times a day, preferably after meals and at bedtime, without exceeding the frequency stated on the packaging or by your pharmacist. If there is no improvement after 7 days of regular use, or if the ulcer worsens, stop use and consult a doctor or dentist.

Shelf Life

When stored correctly and unopened, Kanolone Oral Base Paste is typically stable for up to 24 to 36 months from the date of manufacture. Always check the expiry date printed on the tube and carton before use, and discard the product if it has expired or if its colour, texture, or smell has changed.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight and moisture. Keep the tube tightly closed after each use, and keep it out of the reach and sight of children.

Side Effects

Skin irritation, dryness, or redness (for topical forms)
Thinning of the skin with prolonged use
Headache or dizziness (especially with nasal or injectable forms)
Easy bruising or delayed wound healing
Increased risk of infections
Changes in mood or sleep patterns
Nosebleeds or sore throat (with nasal spray use)

Contraindications

Known hypersensitivity to triamcinolone acetonide or other corticosteroids
Oral ulcers or lesions caused by an untreated fungal infection (such as oral thrush)
Oral lesions caused by an untreated viral infection (such as herpes simplex)
Oral lesions caused by an untreated bacterial infection
Not intended for continuous, long-term daily use without medical or dental advice

Drug / Food Interactions

Minimal systemic absorption is expected when used as directed, so significant drug interactions are uncommon
Using other topical oral corticosteroid products at the same time may increase the risk of local side effects
Inform your pharmacist of any other dental or oral medications you are using
No significant food interactions are expected, though very hot, spicy, or acidic foods may irritate the ulcer while it is healing

Quick Tips

Apply after meals and before bedtime for the longest contact time on the ulcer
Avoid eating, drinking, or rinsing your mouth for about 30 minutes after application
Do not use continuously for more than 7 days without seeing a doctor or dentist
Keep the affected area clean and avoid further irritation from sharp or hard foods
See a dentist or doctor if the ulcer persists beyond 2 weeks or keeps recurring
Do not share your tube with others to avoid cross-infection

Ingredients / Active Ingredients

Triamcinolone

Triamcinolone Acetonide 0.1% w/w (active ingredient)
Carboxymethylcellulose sodium (adhesive agent)
Gelatin
Pectin
Plasticised hydrocarbon paste base (Orabase-type vehicle)

Safety Advice

Pregnancy

Use With Care

This medicine should be used cautiously during pregnancy. Monitoring may be required.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Generally Safe

Generally safe, but caution may be required in some patients.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Generally Safe

This medicine is generally safe and should not impair your driving ability.

Relevant Information

Kanolone Oral Base Paste provides symptomatic relief and is not a cure for the underlying cause of mouth ulcers. Recurrent ulcers that keep coming back, or a single ulcer that fails to heal within 1-2 weeks, may need further evaluation by a doctor or dentist to rule out other causes.