Do I need a prescription to buy La Roche Posay Effaclar Cicaplast Baume B5 Balm?

No. La Roche Posay Effaclar Cicaplast Baume B5 Balm is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What pack sizes does La Roche Posay Effaclar Cicaplast Baume B5 Balm come in?

It is supplied in a pack size of 40ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what La Roche Posay Effaclar Cicaplast Baume B5 Balm is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use La Roche Posay Effaclar Cicaplast Baume B5 Balm?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about La Roche Posay Effaclar Cicaplast Baume B5 Balm before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store La Roche Posay Effaclar Cicaplast Baume B5 Balm?

Store below 25°C in a cool, dry place away from direct sunlight. Keep the tube tightly capped after use and keep out of reach of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using La Roche Posay Effaclar Cicaplast Baume B5 Balm?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can La Roche Posay Effaclar Cicaplast Baume B5 Balm be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is La Roche Posay Effaclar Cicaplast Baume B5 Balm registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

La Roche Posay Effaclar Cicaplast Baume B5 Balm

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La Roche Posay Effaclar Cicaplast Baume B5 Balm

Q: What does La Roche Posay Effaclar Cicaplast Baume B5 Balm contain?

La Roche Posay Effaclar Cicaplast Baume B5 Balm is a healthcare product containing materials declared on the pack. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

La Roche Posay Effaclar Cicaplast Baume B5 Balm is supplied as a healthcare product, with materials and components. It is supplied in a pack size of 40ml.

No prescription is required for this product, as it is an over-the-counter (OTC) medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Cleanse the affected area first. Apply a small amount of balm and massage gently until fully absorbed, or leave as a protective layer as needed. Use once or twice daily, morning and/or night, on the face or body as needed. Avoid applying to broken or actively bleeding skin, and discontinue use if irritation worsens.

Storage Instructions

Store below 25°C in a cool, dry place away from direct sunlight. Keep the tube tightly capped after use and keep out of reach of children.

Side Effects

Common: Mild, temporary stinging or tingling when applied to already-irritated or broken-adjacent skin, which usually settles quickly.
Common: Localised sensitivity in individuals allergic to a specific ingredient, such as shea butter or madecassoside (Centella asiatica).
Serious: Allergic contact dermatitis with persistent redness, swelling, itching, or rash, which needs prompt medical or pharmacist review if it occurs.

Contraindications

Known allergy or hypersensitivity to any ingredient in the balm, including shea butter, madecassoside (Centella asiatica), panthenol, or zinc.
Not intended for use directly on broken, actively bleeding skin, or open wounds – the manufacturer advises avoiding application to broken or bleeding skin.
Discontinue use if a rash, persistent redness, or swelling develops.

Drug / Food Interactions

No clinically significant drug or food interactions are known for La Roche-Posay Effaclar Cicaplast Baume B5 Balm, as it is a topical cosmetic product applied externally.
There is no known interaction with oral medicines, supplements, or food when used as directed on the intended skin area.

Quick Tips

Keep a tube handy as part of your everyday skincare routine.
Apply a thin layer and reapply as needed rather than one thick application, especially on the face.
Use it as an overnight step on nights when skin feels particularly dry, tight, or irritated.
Do not apply to open cuts, actively bleeding skin, or wounds – use only on intact or healing skin.
Patch-test on a small area first if you have a history of skin allergies.
Keep the tube tightly closed between uses to protect the formula and avoid contamination.

Relevant Information

Precautions: La Roche-Posay Effaclar Cicaplast Baume B5 Balm is formulated without fragrance or parabens and is generally considered gentle enough for sensitive skin, but individuals with known allergies to any listed ingredient should patch-test first. The manufacturer advises against applying it directly to broken or bleeding skin.

When to See a Doctor or Pharmacist: Speak to a doctor or pharmacist if a treated area shows signs of infection (increasing pain, warmth, pus, spreading redness, or fever), if a skin condition does not improve or worsens despite regular use, or if you develop a persistent allergic-type skin reaction.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Volume	40ml
Dosage	Not applicable – La Roche-Posay Effaclar Cicaplast Baume B5 Balm is for external, topical use only. It is generally applied once or twice daily, morning and/or night, as needed, as described under Directions for Use.
Shelf Life	Use before the expiry date printed on the tube and outer carton. Once opened, the balm is generally best used within around 12 months, in line with the period-after-opening (PAO) symbol shown on the packaging.