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Overview
Pslove Neckheat is a topical counterirritant patch formulated with four declared active ingredients: menthol, methyl salicylate, camphor, and eucalyptus oil. It belongs to a well-established category of over-the-counter topical products sometimes referred to as rubefacient or counterirritant patches, which are applied to a localised area of intact skin.
Menthol and camphor are both recognised for producing a cooling and warming sensation respectively when applied to the skin, methyl salicylate is a salicylate ester commonly used in topical counterirritant preparations, and eucalyptus oil is included as an aromatic essential oil ingredient. Together, these four ingredients form the medicated layer of the patch, which is backed by an adhesive so that the patch can be applied directly to clean, intact skin such as on the neck.
Pslove Neckheat is supplied as a self-adhesive patch in packs of 2, designed as a single-application product rather than a reusable one. It is sold as an over-the-counter product through pharmacies and online platforms, including DoctorOnCall, and is distinguished from plain heat-only patches by its medicated formulation containing methyl salicylate, menthol, camphor, and eucalyptus oil.
Directions for Use
Before applying Pslove Neckheat, clean and thoroughly dry the area of skin where the patch will be placed, such as the neck or another intact area of skin, and make sure the area is free of lotion, oil, or broken skin. Peel away the protective backing from the patch without touching the medicated adhesive surface directly.
Press the patch firmly onto the prepared area of skin so that it adheres securely, smoothing out the edges. Do not apply the patch to broken, irritated, or sunburnt skin, and avoid placing it near the eyes, nose, mouth, or other mucous membranes. Wash your hands thoroughly with soap and water immediately after applying or removing the patch, since transferring menthol, camphor, or methyl salicylate to the eyes or other sensitive areas can cause a burning sensation.
Do not apply a heating pad, hot water bottle, tight bandage, or occlusive dressing over the patch, and avoid activities such as hot showers, saunas, or sunbathing while the patch is in place, as added heat can increase how much of the active ingredients is absorbed through the skin and raise the risk of skin irritation or burns. Remove the patch after the period of time stated on the packaging or as directed by a pharmacist.
Dosage
Apply one Pslove Neckheat patch at a time to a single affected area. Do not apply more than the number of patches per day stated on the product packaging, and do not apply a new patch to the same area of skin until any redness or irritation from the previous patch has fully settled.
Because this product contains methyl salicylate, a salicylate-based ingredient, it should be used with caution and only for short periods at a time. If you need to use it for more than a few days, or if you are using other salicylate-containing products (including oral aspirin) at the same time, check with a pharmacist or doctor about the total salicylate exposure this may involve.
Shelf Life
Use Pslove Neckheat before the expiry date printed on the packaging. Do not use a patch beyond this date, even if the sachet appears undamaged, as the medicated adhesive layer and active ingredients can degrade over time.
Storage Instructions
Store Pslove Neckheat in a cool, dry place away from direct sunlight and heat sources, and keep each patch sealed in its individual sachet until ready to use. Keep the product out of the reach and sight of children and pets, as accidental ingestion or contact with the eyes can cause irritation or more serious effects due to the active ingredients.
Side Effects
- Common: Localised skin redness, warmth, or a tingling sensation at the site of application, which reflects the counterirritant action of the ingredients.
- Common: Mild itching or a burning sensation on the skin, particularly if the patch is left on for longer than directed.
- Common: A noticeable menthol or camphor-like odour on the skin and clothing near the application site.
- Serious: Blistering, chemical burns, or severe skin irritation, which can occur if the patch is combined with external heat sources or left on for too long, and needs prompt medical attention.
- Serious: Signs of an allergic reaction, such as a widespread rash, swelling, or difficulty breathing, which require urgent medical care.
Contraindications
- Do not use on broken, wounded, infected, or recently shaved or sunburnt skin.
- Do not use in individuals with a known allergy or hypersensitivity to salicylates (including aspirin), menthol, camphor, eucalyptus oil, or any other component of the patch.
- Not intended for use in children, as topical salicylate-containing products are generally not recommended for children due to the risk of salicylate absorption; keep this product away from children entirely.
- Do not apply near the eyes, nose, mouth, or other mucous membranes, or on the genital area.
- Pregnant and breastfeeding women should check with a doctor or pharmacist before using this product, given its salicylate content.
- Do not use together with a heating pad, hot water bottle, or other external heat source over the patch.
Drug / Food Interactions
- Methyl salicylate applied to the skin can be absorbed into the bloodstream, particularly if used over a large area, for a long time, or together with heat, and may add to the effect of other salicylate-containing medicines, including oral aspirin.
- People taking blood-thinning medicines such as warfarin should check with a doctor or pharmacist before using topical methyl salicylate-containing products, as there have been reports of an increased bleeding tendency when the two are combined.
- Avoid using this patch at the same time as other topical counterirritant, heat-rub, or menthol/camphor-containing products on the same area of skin, as this can increase the risk of skin irritation.
- No significant food interactions are known for this topical product.
Quick Tips
- Wash your hands immediately after applying or removing the patch to avoid accidentally transferring the medicated ingredients to your eyes or other sensitive areas.
- Apply the patch to clean, dry skin for the best adhesion, and avoid using body lotion or oil on the area beforehand.
- Never use a heating pad, hot water bottle, or take a hot shower while the patch is on the skin, as added heat increases the risk of irritation or burns.
- Do not cut the patch into smaller pieces, as this can affect how the medicated layer is distributed.
- Keep track of how long the patch has been on and remove it at the time stated on the packaging, rather than leaving it on indefinitely.
- Store unused patches in their original sealed packaging, away from heat and out of reach of children.
Frequently Asked Questions
What are the active ingredients in Pslove Neckheat?
Pslove Neckheat contains four declared active ingredients: menthol, methyl salicylate, camphor, and eucalyptus oil, combined in a medicated adhesive patch. These ingredients work together as a topical counterirritant formulation.
Can Pslove Neckheat be used by children?
Pslove Neckheat is not intended for use in children. Topical products containing methyl salicylate are generally not recommended for children because of the risk of salicylate absorption, so this product should be kept out of children’s reach at all times.
Can I use Pslove Neckheat if I am taking blood-thinning medicine?
If you are taking a blood-thinning medicine such as warfarin, check with a doctor or pharmacist before using Pslove Neckheat, since the methyl salicylate in the patch can be absorbed through the skin and there have been reports of it affecting bleeding tendency when combined with blood thinners.
Is it safe to apply heat, such as a heating pad, over Pslove Neckheat?
No, a heating pad, hot water bottle, or other external heat source should not be applied over the patch, and hot showers or saunas should be avoided while it is in place. Additional heat can increase how much of the active ingredients is absorbed through the skin and raise the risk of skin irritation or burns.
How should Pslove Neckheat be stored, and what is its pack size?
Pslove Neckheat is supplied in packs of 2 self-adhesive patches, and should be stored in a cool, dry place away from direct sunlight and heat, with each patch kept sealed until it is ready to be used.
Can I purchase Pslove Neckheat online through DoctorOnCall in Malaysia or Singapore?
Yes, Pslove Neckheat is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter product, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.
Is the product supplied by DoctorOnCall genuine and safe to use?
Products supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any product, please use Pslove Neckheat according to the product instructions, and contact our pharmacist team if you have any concerns about your order.
What payment methods does DoctorOnCall accept?
We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.
Does DoctorOnCall provide an installment payment plan for Pslove Neckheat?
DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.
Is delivery free, and how much does it cost?
Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.
How long will it take for my order to arrive?
Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.
What is DoctorOnCall’s shipping, return, or cancellation policy for Pslove Neckheat?
Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.
Ingredients / Active Ingredients
Related Health Conditions
Relevant Information
Precautions: Pslove Neckheat should only be applied to intact, unbroken skin and should not be combined with other heat sources, tight bandages, or occlusive dressings, as this increases the risk of skin irritation and burns. Because it contains methyl salicylate, people with a known aspirin or salicylate allergy, individuals on blood-thinning medicines, pregnant or breastfeeding women, and children should not use this product without first checking with a doctor or pharmacist.
When to See a Doctor or Pharmacist: Seek medical or pharmacist advice if you develop blistering, severe burning, a spreading rash, or signs of an allergic reaction such as swelling or difficulty breathing after using this patch. Also seek advice if skin irritation persists after the patch is removed, if the product is accidentally used by a child, or if you are taking blood-thinning medicine and are unsure whether this product is suitable for you.
Medical Review
Reviewed by:
Doctor of Medicine (MD), University of Mansoura - Manchester




