Urgostart Border 1s

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Overview

Urgostart Border 1s is a healthcare product with TLC-NOSF (Technology Lipido-Colloid with Nano-Oligosaccharide Factor), Absorbent foam pad and Silicone adhesive borders declared as its active content.

This is an over-the-counter (OTC) product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Wash and dry your hands before opening the pack. Clean and dry the wound area as directed by your healthcare provider, or according to standard wound-cleansing practice, before applying the dressing. Remove the dressing from its pouch and peel away the protective release film without touching the wound-contact surface. Position the pad directly over the wound so that the silicone border extends onto healthy, intact skin on all sides, then press the border down gently to secure it without stretching the skin. Urgostart Border can typically be left in place for several days depending on the amount of fluid the wound is producing; check the pack instructions or your healthcare provider’s advice for the specific change interval for your wound. To remove, lift one corner of the border slowly and peel it back parallel to the skin rather than pulling it straight up, to reduce discomfort and skin trauma.

Dosage

Not applicable — Urgostart Border is a medical device dressing, not a medicine, and does not have a dose. Dressing size and how often it is changed should follow the guidance of the prescriber, nurse, or pharmacist managing the wound, or the instructions on the pack if the dressing is being used independently.

Shelf Life

Shelf life can vary by manufacturing batch. Always check the expiry date printed on the individual dressing pouch and the outer carton, and do not use the dressing beyond that date.

Storage Instructions

Store the dressing at room temperature in its original sealed pouch, away from direct sunlight and excessive heat or moisture, until it is ready to be used. Keep the outer carton closed when not retrieving a dressing, and do not use a dressing whose pouch seal has been broken or damaged.

Side Effects

  • Common: Mild redness, itching, or a warm sensation on the skin under or around the adhesive border, which is usually related to the adhesive rather than the wound-contact layer.
  • Common: Temporary skin maceration (softening) of the surrounding skin if the dressing is left in place for longer than the wound’s fluid output can be safely managed.
  • Serious: Signs of a skin or contact allergy such as spreading redness, blistering, or significant itching beyond the dressing border, which should be assessed by a healthcare professional.

Contraindications

  • Known hypersensitivity or allergy to any component of the dressing, including the silicone adhesive or the lipidocolloid matrix.
  • Not for use on wounds where a healthcare professional has specifically advised against an occlusive or semi-occlusive dressing.

Drug / Food Interactions

  • Not applicable — Urgostart Border is a topical wound dressing and is not known to interact with orally or systemically administered medicines or food.

Quick Tips

  • Check the expiry date on the pouch before opening it, and do not use an expired dressing.
  • Select a dressing size that allows the silicone border to sit on intact skin at least 1-2 cm beyond all wound edges.
  • Avoid touching the wound-contact surface of the pad with your fingers while applying it.
  • Peel the border back slowly and parallel to the skin when removing the dressing, rather than lifting it straight off.
  • Keep a small supply of spare dressings on hand so a scheduled change is never delayed because of running out of stock.
  • Note the date of each dressing change on the pack or in a log if the wound is being followed up by a healthcare provider.

Frequently Asked Questions

Do I need a prescription to buy Urgostart Border 1s?

No. Urgostart Border 1s is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Urgostart Border 1s contain?

Urgostart Border 1s is a healthcare product containing TLC-NOSF (Technology Lipido-Colloid with Nano-Oligosaccharide Factor), Absorbent foam pad and Silicone adhesive borders. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

Why is there no information here about what Urgostart Border 1s is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Urgostart Border 1s?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Urgostart Border 1s before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Urgostart Border 1s?

Store the dressing at room temperature in its original sealed pouch, away from direct sunlight and excessive heat or moisture, until it is ready to be used. Keep the outer carton closed when not retrieving a dressing, and do not use a dressing whose pouch seal has been broken or damaged. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Urgostart Border 1s?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.

Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.

FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Urgostart Border 1s be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.

Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Urgostart Border 1s registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.

An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.

For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Relevant Information

Precautions: Urgostart Border is generally selected and applied as part of professional wound-care management for chronic wounds; if you are using it independently, follow the pack instructions carefully and stop use if irritation develops. It has not been established as suitable for infants or young children, and use in this age group should only be under professional guidance. Avoid applying the dressing over broken adhesive edges from a previous dressing, and do not cut or trim the dressing pad itself, as this can expose the foam core.

When to See a Doctor or Pharmacist: Seek advice if the wound shows increasing redness, swelling, warmth, odour, or discharge, if you develop a fever, if the surrounding skin becomes increasingly painful or blistered, or if the wound has not shown any change after the period of use recommended by your healthcare provider.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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