Do I need a prescription to buy Urgostart Foam Pad 1s?

No. Urgostart Foam Pad 1s is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Urgostart Foam Pad 1s contain?

Urgostart Foam Pad 1s is a healthcare product containing TLC-NOSF (Technology Lipido-Colloid with Nano-Oligosaccharide Factor). The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

Why is there no information here about what Urgostart Foam Pad 1s is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Urgostart Foam Pad 1s?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Urgostart Foam Pad 1s before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Urgostart Foam Pad 1s?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Urgostart Foam Pad 1s be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Urgostart Foam Pad 1s registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

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Urgostart Foam Pad 1s

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Urgostart Foam Pad 1s contains TLC-NOSF (Technology Lipido-Colloid with Nano-Oligosaccharide Factor) and is presented as a healthcare product.

It is classified as an over-the-counter (OTC) medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Wash and dry your hands before opening the pack. Clean and dry the wound as directed by your healthcare provider before applying the dressing. Open the pouch and remove the pad without touching the wound-contact surface, then place it directly over the wound so that the pad extends slightly beyond the wound edges. Because this format has no adhesive border, secure it in place using a secondary dressing such as a retention bandage, tubular bandage, tape applied to intact surrounding skin, or a compression bandage system if one has been prescribed. Follow the dressing-change interval recommended by your healthcare provider, or the pack instructions, which will depend on how much fluid the wound is producing. When changing the dressing, remove the secondary fixation first, then lift the pad gently from one edge rather than pulling it straight off the wound.

Storage Instructions

Store at room temperature in the original sealed pouch, away from direct sunlight and excessive heat or moisture. Do not use a dressing whose pouch has been opened, broken, or damaged.

Side Effects

Common: Mild irritation or itching of the skin in contact with the secondary fixation material (tape, bandage) rather than the pad itself.
Common: Temporary softening (maceration) of surrounding skin if fluid output exceeds what the pad and change frequency can manage.
Serious: Signs of an allergic contact reaction, such as spreading redness or blistering beyond the dressing area, which should be assessed by a healthcare professional.

Contraindications

Known hypersensitivity or allergy to the lipidocolloid matrix or any dressing component.
Not for use on wounds where a healthcare professional has advised against a semi-occlusive dressing.

Drug / Food Interactions

Not applicable — Urgostart Foam Pad is a topical wound dressing and is not known to interact with medicines or food.

Quick Tips

Check the expiry date on the pouch before opening it.
Choose a pad size that extends slightly beyond the wound edges before applying the secondary dressing.
Avoid touching the wound-contact surface of the pad while applying it.
Make sure the secondary fixation is not applied too tightly, especially if a compression bandage is also being used.
Remove the secondary fixation first before lifting the pad when changing the dressing.
Keep enough pads and secondary fixation material on hand so the change schedule is not disrupted.

Relevant Information

Precautions: Urgostart Foam Pad is usually selected as part of professional wound-care management, often in combination with a separately prescribed secondary dressing or compression system; if using independently, ensure the secondary fixation does not compress the area too tightly. It has not been established as suitable for infants or young children without professional guidance. Do not cut or trim the pad itself, as this can expose the foam core.

When to See a Doctor or Pharmacist: Seek advice if the wound becomes increasingly red, swollen, warm, malodorous, or produces more discharge than before, if you develop a fever, if the skin around the wound becomes painful or blistered, or if the wound shows no change over the period recommended by your healthcare provider.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Dimensions	10x10cm
Dosage	Not applicable — Urgostart Foam Pad is a medical device dressing, not a medicine, and does not have a dose. Pad size and change frequency should follow the guidance of the healthcare professional managing the wound.
Shelf Life	Shelf life can vary by manufacturing batch. Always check the expiry date printed on the individual pouch and the outer carton before using the dressing.