Do I need a prescription to buy Vicide 5% Cream?

No. Vicide 5% Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Vicide 5% Cream contain?

Vicide 5% Cream is a cream containing Acyclovir (aciclovir) 5%. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Vicide 5% Cream come in?

It is supplied in a pack size of 10g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Vicide 5% Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Vicide 5% Cream?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Vicide 5% Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Vicide 5% Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Vicide 5% Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Vicide 5% Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Vicide 5% Cream | permethrin | scabies lice treatment cream | DoctorOnCall Malaysia

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 27, 2026

Overview

Vicide 5% Cream is a cream with Acyclovir (aciclovir) 5% declared as its active content. It is supplied in a pack size of 10g.

This is a non-prescription product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Wash your hands before use, then dab a small amount of Vicide 5% Cream onto the affected lip area as soon as you notice tingling, itching or redness, reapplying approximately five times a day at roughly four-hour intervals (no need to apply overnight) for about four to five days. Wash your hands again after each application to reduce the chance of spreading the virus to your eyes, other parts of your face, or other people, and avoid sharing items like lipstick, cups or towels while the sore is active.

Dosage

For adults and adolescents, a thin layer of Vicide 5% Cream is usually applied to the affected area five times daily, roughly every four hours, for around five consecutive days; if the cold sore is not resolving within that time, continuing to self-treat without checking with a pharmacist or doctor is not recommended. Use in young children should be discussed with a pharmacist or doctor first.

Shelf Life

When kept unopened and stored as recommended, Vicide 5% Cream generally remains stable until the expiry date printed on the tube and carton. Always check the expiry date before use and discard the cream once it has expired.

Storage Instructions

Store below 25°C in a cool, dry place away from direct sunlight, and close the tube cap firmly after every use to stop the cream from drying out. Keep out of the reach and sight of children.

Side Effects

Nausea or vomiting
Headache
Dizziness
Diarrhoea
Joint or muscle pain
Fatigue or tiredness
Mild rash or skin reaction

Contraindications

Known allergy or hypersensitivity to acyclovir, valacyclovir, or any excipient in the cream
Application inside the mouth, on the eyes, or on mucous membranes
Genital sores or lesions, which require medical evaluation rather than a lip-cream product
People with significant immune suppression, who should seek medical advice before self-treating

Drug / Food Interactions

No clinically meaningful interactions are expected with typical topical use, as systemic absorption through the skin is very limited
Avoid layering other creams, lip balms or cosmetics over the treated area at the same time, as this may reduce effectiveness or irritate the skin
Check with a pharmacist if you are also using a prescribed oral antiviral for cold sores or shingles

Quick Tips

Start treatment the moment you feel tingling or itching, rather than waiting for a blister to appear
Apply with a cotton bud or clean fingertip to help avoid spreading the virus to other areas
Avoid kissing, sharing utensils, or close facial contact until the sore has fully crusted over and healed
Keep a tube on hand if you experience recurrent cold sores, so treatment can begin at the earliest sign
Speak to a pharmacist or doctor if sores keep coming back frequently, are unusually large, or are not settling with treatment

Ingredients / Active Ingredients

Acyclovir

Acyclovir (aciclovir) 5% (active ingredient)
Cream base with emulsifying and moisturising components
Other pharmaceutical excipients as per the manufacturer's formulation

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Generally Safe

Consuming alcohol with this medicine is generally safe, but moderate intake is advised.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

A cold sore remains contagious from the first tingling sensation until it has fully crusted and healed, so careful handwashing and avoiding close contact, especially with newborns and people with weakened immunity, is important during an outbreak. Vicide 5% Cream treats the visible outbreak but does not eliminate the herpes simplex virus itself, which stays dormant in the nerve tissue and can be triggered again by factors such as sun exposure, illness, stress or hormonal changes, which is why recurrent sufferers often keep this cream readily available.