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Overview
Zovirax 5% Cream is a well-known, original-brand topical antiviral cream containing aciclovir (acyclovir) 5% w/w. It is used to treat cold sores (herpes labialis), the small, painful blisters that develop on or around the lips and mouth as a result of infection with the herpes simplex virus. Zovirax works best when applied at the earliest warning signs of an outbreak — tingling, itching, burning, or redness in the usual cold sore area — ideally before a visible blister has formed.
Zovirax 5% Cream is available over the counter at DoctorOnCall for adults and adolescents who experience recurrent cold sores. It does not eliminate the herpes virus from the body, which remains dormant between outbreaks, but when applied correctly and early it can reduce the severity of symptoms, shorten the healing time, and lower the chance of the sore progressing to a full-blown blister.
How it Works
Aciclovir, the active ingredient in Zovirax, is a synthetic antiviral that is taken up preferentially by cells infected with herpes simplex virus. Once inside an infected cell, it is converted into its active form and blocks the viral DNA polymerase enzyme that the virus relies on to replicate its genetic material. By halting this replication process, aciclovir limits how far the virus can spread within the skin, allowing the body’s own immune defences to clear the outbreak faster and with less severe symptoms.
Directions for Use
Wash your hands before and after applying. Apply a thin layer of Zovirax 5% Cream to the affected area as soon as the first symptoms appear, and reapply approximately every 4 hours, around 5 times a day, for 5 to 10 days, continuing until the lesion has healed. Use a clean fingertip or cotton bud to avoid spreading the virus to other parts of the body or to other people, and do not share your tube of Zovirax with anyone else.
Dosage
For adults and adolescents, apply Zovirax 5% Cream 5 times a day at roughly 4-hour intervals for 5 to 10 days, starting treatment as early as possible — ideally at the very first tingling or itching sensation, since treatment started after the blister has fully formed is less effective. If the cold sore has not healed after 10 days of consistent use, stop and consult a doctor or pharmacist.
Shelf Life
Zovirax 5% Cream is valid for use up to the expiry date printed on the tube and outer packaging when stored correctly and unopened. Always check the expiry date before use and do not use the cream if it has expired.
Storage Instructions
Store below 30°C in a cool, dry place away from direct sunlight. Keep the tube tightly closed after each use. Do not freeze. Keep out of the reach and sight of children.
Side Effects
- Nausea or vomiting
- Headache
- Dizziness
- Diarrhoea
- Joint or muscle pain
- Fatigue or tiredness
- Mild rash or skin reaction
Contraindications
- Known hypersensitivity or allergy to aciclovir, valaciclovir, propylene glycol, or any other ingredient in Zovirax Cream
- Not for use inside the mouth, in the eyes, or on genital herpes sores without a doctor’s advice, as alternative formulations or oral treatment may be more appropriate
- Not intended for use on broken or actively weeping skin outside the typical cold sore area without medical advice
- Pregnant or breastfeeding women should consult a doctor or pharmacist before use
- Consult a doctor if cold sores are unusually frequent, severe, or occur in someone with a weakened immune system
Drug / Food Interactions
- Topical aciclovir in Zovirax Cream has very low systemic absorption, so significant drug interactions are unlikely with normal use
- Avoid applying other lip balms, cosmetics, or creams directly onto an active cold sore at the same time as Zovirax, as this may reduce its effectiveness
- No significant food interactions are expected with topical use
- Let your pharmacist know if you are taking oral antiviral medicines for herpes, in case of any specific guidance
Quick Tips
- Apply Zovirax at the very first tingling, itching, or burning sensation for the best results
- Use a clean fingertip or cotton bud rather than repeatedly touching the sore with bare fingers
- Avoid picking, squeezing, or scratching the cold sore, and avoid kissing or sharing drinks/utensils while it is active
- Wash your hands thoroughly after each application
- Use lip sunscreen or balm with SPF if sunlight tends to trigger your cold sores
- See a doctor if the sore does not improve within 10 days, recurs frequently, or spreads beyond the usual area
Frequently Asked Questions
What is Zovirax 5% Cream used for?
Zovirax 5% Cream is used to treat cold sores (herpes labialis) caused by the herpes simplex virus, and works best when applied at the very first tingling or itching sensation.
When is the best time to apply Zovirax 5% Cream?
As early as possible, ideally at the first tingling, itching, or redness before a blister is visible, then continued 5 times a day for 5 to 10 days.
What side effects can Zovirax 5% Cream cause?
Mild stinging, burning, or dryness at the application site is common and usually temporary. Seek medical attention if you notice swelling or a spreading rash, which may indicate an allergic reaction.
Who should not use Zovirax 5% Cream?
Anyone allergic to aciclovir should avoid it. It is not meant for use in the eyes, inside the mouth, or for genital herpes without medical advice, and pregnant or breastfeeding women should check with a doctor or pharmacist first.
How long should I use Zovirax 5% Cream for?
Apply about every 4 hours (5 times a day) for 5 to 10 days, or until the cold sore has fully healed, whichever comes first.
Can I purchase Zovirax 5% Cream through DoctorOnCall in Malaysia or Singapore?
Yes, Zovirax 5% Cream is available for purchase through DoctorOnCall, a licensed online pharmacy serving customers in Malaysia and Singapore.
Is Zovirax 5% Cream supplied by DoctorOnCall genuine and safe to use for customers in Malaysia and Singapore?
Yes. All products sold on DoctorOnCall are sourced through licensed pharmacy supply channels and are checked and dispensed under the supervision of a registered pharmacist before being sent out.
What payment methods can I use to pay for Zovirax 5% Cream in Malaysia and Singapore?
DoctorOnCall accepts Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), giving you a convenient choice of payment options at checkout.
Does DoctorOnCall offer an installment payment plan for Zovirax 5% Cream in Malaysia?
An installment payment plan may be available for eligible purchases, depending on the payment method and order value. Please contact Customer Service for the latest information.
Is delivery free, and how much does it cost for Zovirax 5% Cream orders to Malaysia and Singapore?
Delivery fees depend on your delivery location and the terms of your order. Please contact Customer Service for the latest delivery fee information.
How long will it take for my Zovirax 5% Cream order to arrive in Malaysia or Singapore?
Delivery typically takes 3-5 working days for addresses in Malaysia and 5-9 working days for addresses in Singapore, though this may vary depending on your location and courier service.
What is DoctorOnCall’s shipping, return, or cancellation policy for Zovirax 5% Cream in Malaysia and Singapore?
Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy for full details, or contact Customer Service for further assistance.
Ingredients / Active Ingredients
- Aciclovir 5% w/w (active ingredient)
- Cream base formulated for topical application to skin around the lips
- Emulsifying and thickening agents that give the cream its texture
- Preservative system to maintain product stability
- Purified water as the vehicle base
Related Health Conditions
Safety Advice
Pregnancy
This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.
Breastfeeding
Use with caution. Monitor infant for potential adverse reactions.
Kidney
Use cautiously. Dose adjustment or monitoring may be required.
Liver
Use cautiously. Liver function monitoring may be required.
Alcohol
Consuming alcohol with this medicine is generally safe, but moderate intake is advised.
Driving
Use caution while driving until you know how this medicine affects you.
Relevant Information
Cold sores are caused by the herpes simplex virus, which remains dormant in nerve tissue after the initial infection and can reactivate due to triggers such as stress, illness, fatigue, hormonal changes, or sun exposure. Zovirax 5% Cream treats an active outbreak but does not cure or remove the underlying virus, so cold sores can recur over time. Anyone who experiences very frequent or unusually severe outbreaks, or who has a weakened immune system, should discuss further management with a doctor.
Medical Review
Reviewed by:
Doctor of Medicine (MD), University of Mansoura - Manchester




