Do I need a prescription to buy Xepa Pristinex 2% w/w Cream?

No. Xepa Pristinex 2% w/w Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Xepa Pristinex 2% w/w Cream contain?

Xepa Pristinex 2% w/w Cream is a cream containing Mupirocin 2% w/w. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Xepa Pristinex 2% w/w Cream come in?

It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Xepa Pristinex 2% w/w Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Xepa Pristinex 2% w/w Cream?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Xepa Pristinex 2% w/w Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Xepa Pristinex 2% w/w Cream?

Store below 30°C in a cool, dry place away from direct sunlight, and keep it out of reach of children. Keep the product in its original pack and do not use it after the printed expiry date.

What should I do if I notice side effects after using Xepa Pristinex 2% w/w Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Xepa Pristinex 2% w/w Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Xepa Pristinex 2% w/w Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Xepa Pristinex 2% w/w Cream | mupirocin | bacterial skin impetigo cream | DoctorOnCall Malaysia

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Xepa Pristinex 2% w/w Cream

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 19, 2026

Overview

Xepa Pristinex 2% w/w Cream is a cream with Mupirocin 2% w/w declared as its active content. It is supplied in a pack size of 15g.

This is a non-prescription product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Clean the affected area gently before applying. Apply a small amount of Xepa Pristinex Cream to the affected skin, usually two to three times a day or as directed by a doctor or pharmacist, and it may be covered with a gauze dressing if needed. This cream is for external skin use only and should not be applied near or inside the eyes, nose, or mouth.

Dosage

Apply a small amount of Xepa Pristinex 2% w/w Cream to the affected area two to three times daily for the duration advised, typically around 5 to 10 days, or as directed by a doctor or pharmacist. Complete the full course of treatment even if the skin appears to have improved, to help ensure the infection is fully cleared. If there is no improvement within a few days, seek medical advice.

Shelf Life

Xepa Pristinex Cream remains stable until the expiry date printed on the packaging when stored correctly and kept unopened. Do not use beyond the expiry date, and discard the product if there are visible changes in colour, texture, or smell.

Storage Instructions

Store below 25°C to 30°C (as indicated on the packaging) in a cool, dry place away from direct sunlight. Keep the tube tightly closed after use and store out of reach of children.

Side Effects

Nausea or vomiting
Stomach pain
Headache
Dizziness
Itching or skin rash (when applied topically)
Abnormal liver function tests
Hair thinning (topical use)

Contraindications

Known hypersensitivity or allergy to mupirocin or any ingredient in the cream
Not for use in or near the eyes, nose, mouth, or other mucous membranes
Not intended for use inside the nose unless a specific nasal formulation has been prescribed by a doctor
Use with caution in individuals with significant kidney impairment, particularly for use on large areas of broken skin, without medical advice
Not recommended for use on open surgical wounds without a doctor’s guidance

Drug / Food Interactions

No significant food interactions are known for topical mupirocin
Avoid combining with other topical antibiotic or antiseptic products on the same area unless advised by a doctor or pharmacist
Inform your pharmacist if you are using other topical skin treatments on the same area, to avoid reduced effectiveness or increased irritation
No significant interactions with common oral medicines are expected with typical topical use on small areas of skin

Quick Tips

Complete the full course of treatment even if the skin looks better after a few days
Use only on the affected area of skin and avoid the eyes, nose, and mouth
Wash your hands before and after applying, unless the hands are the area being treated
Do not share this cream with other people, even if they have similar-looking skin symptoms
See a doctor if the infection does not improve within a few days or appears to be spreading
Keep the affected area clean and, if advised, covered with a clean dressing

Ingredients / Active Ingredients

Ketoconazole

Mupirocin 2% w/w (active ingredient, topical antibiotic)
Cream base containing emollient and stabilising agents
Preservatives to maintain product stability

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Limited Data

Limited data on excretion in breast milk. Consult a doctor before use.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Not Advisable

Not recommended in patients with liver disease.

Alcohol

Not Advisable

It is not advisable to consume alcohol while taking this medicine.

Driving

Not Advisable

It is not advisable to drive if you experience side effects from this medicine.

Relevant Information

Xepa Pristinex 2% w/w Cream is a topical antibiotic intended for short courses of treatment of localized bacterial skin infections such as impetigo, infected minor wounds, and boils. It is for external skin use only and should never be applied to the eyes, inside the nose, or the mouth. Completing the full course as directed, even after symptoms improve, helps ensure the infection clears properly and reduces the chance of it returning or bacteria becoming resistant to treatment.