Do I need a prescription to buy Alatrol 5mg/ml Syrup?

No. Alatrol 5mg/ml Syrup is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Alatrol 5mg/ml Syrup contain?

Alatrol 5mg/ml Syrup is a syrup containing Cetirizine Hydrochloride 5mg/ml. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Alatrol 5mg/ml Syrup come in?

It is supplied in a pack size of 15ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Alatrol 5mg/ml Syrup is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Alatrol 5mg/ml Syrup?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Alatrol 5mg/ml Syrup before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Alatrol 5mg/ml Syrup?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Alatrol 5mg/ml Syrup be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Alatrol 5mg/ml Syrup registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Alatrol 5mg/ml Syrup – Antihistamine Cetirizine Allergy Relief Syrup | DoctorOnCall Malaysia

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Alatrol 5mg/ml Syrup

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Chong Zhan PongDoctor of Medicine (MD), International Medical University (IMU)

Overview

Alatrol 5mg/ml Syrup contains Cetirizine Hydrochloride 5mg/ml and is presented as a syrup. It is supplied in a pack size of 15ml.

It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Shake the bottle well before each use and measure the dose accurately using the measuring cup or oral syringe provided, as household spoons can give an inaccurate dose. The syrup can be taken with or without food, at approximately the same time each day, and the dose should be based on the age of the person taking it and the doctor’s or pharmacist’s advice or the product label.

Dosage

Dosing of cetirizine syrup is based on age and body weight: younger children are typically given a lower dose once daily, older children and adults are typically given the equivalent of 10mg once daily, and every dose should be measured with the enclosed measuring device according to the concentration stated on the product label and the instructions of a doctor or pharmacist. Do not exceed the recommended dose, and use the lowest effective dose to control symptoms.

Shelf Life

Alatrol 5mg/ml Syrup typically has a shelf life of around 24 to 36 months from the date of manufacture when unopened, but once opened, it should generally be used within the period stated on the label, and the expiry date on the bottle and carton should always be checked before use.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight and moisture, and keep the bottle tightly closed when not in use. Keep out of the reach and sight of children, and do not use the syrup if it has changed in colour or clarity.

Side Effects

Drowsiness or sleepiness (less common compared to older antihistamines)
Dry mouth
Fatigue
Headache
Dizziness
Sore throat
Nausea

Contraindications

Known hypersensitivity to cetirizine, hydroxyzine, or any other ingredient in the syrup
Severe kidney impairment without dose adjustment advised by a doctor
Children under 2 years of age unless specifically directed by a doctor
Not recommended during breastfeeding without medical advice, as cetirizine passes into breast milk

Drug / Food Interactions

Caution when combined with alcohol or other sedating medicines, as this may increase drowsiness
Concurrent use with other antihistamines or cough-and-cold products containing antihistamines should be avoided to prevent excessive sedation
Inform your pharmacist if the person taking this syrup has kidney problems, as the dose may need to be adjusted
No significant food interactions are expected with normal use

Quick Tips

Always shake the bottle before use and measure the dose with the device provided, not a kitchen spoon
Give the syrup at a consistent time each day to help maintain symptom control
Monitor for drowsiness, especially when starting treatment, before driving or operating machinery (for older children/adults)
Keep track of the last dose given to avoid accidental double-dosing in children
See a doctor if allergy symptoms do not improve within a few days or if they worsen

Ingredients / Active Ingredients

Cetirizine

Cetirizine Hydrochloride 5mg/ml (active ingredient)
Sorbitol and/or sucrose-based syrup base
Flavouring agents
Preservatives and purified water

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Alatrol 5mg/ml Syrup is commonly used by families in Malaysia and Singapore to manage seasonal and year-round allergy symptoms in children and adults who prefer a liquid formulation. Parents should always confirm the correct dose for their child’s age and weight with a pharmacist before starting treatment, and anyone with kidney problems, the elderly, or those taking multiple medications should seek advice before use to reduce the risk of excessive sedation.