Installment Available Proctosedyl Ointment
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- FDA Approved
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Overview
Proctosedyl Ointment is supplied as an ointment, with Hydrocortisone. It is supplied in a pack size of 15g.
No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.
If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.
Directions for Use
Apply Proctosedyl Ointment to the affected area as directed by your doctor, usually in the morning and evening and after each bowel movement, using the applicator provided for internal application if advised. Wash and dry the area gently before application, and wash your hands thoroughly afterwards. Do not use for longer than the duration recommended by your doctor.
Dosage
Proctosedyl Ointment is typically applied twice daily, with an additional application after each bowel movement if needed, for a short course generally not exceeding about 7 days unless your doctor advises a longer period. Prolonged or repeated use without medical review is not recommended due to the corticosteroid component.
Shelf Life
Proctosedyl Ointment remains stable until the expiry date printed on the tube or carton when stored correctly and left unopened. Do not use the ointment after the expiry date, and discard any tube that has been open longer than the manufacturer’s recommended period after opening.
Storage Instructions
Store Proctosedyl Ointment below 25°C in a dry place, away from direct heat and sunlight, and keep it out of the reach of children.
Side Effects
- Irritation or burning sensation at the application site
- Redness or dryness of the skin
- Allergic skin reaction such as rash
- Temporary numbness
- Skin thinning with prolonged use
Contraindications
- Fungal, viral, or bacterial infections of the anal or perianal area, including herpes and tuberculosis-related skin conditions
- Known hypersensitivity to hydrocortisone, cinchocaine, or other ointment ingredients
- Use for longer than the period advised by your doctor
- Broken or ulcerated skin unless specifically directed by your doctor
- Use in young children without specific medical advice
Drug / Food Interactions
- Concurrent use with other topical corticosteroid products on the same area may increase the risk of skin thinning
- Limited systemic absorption means clinically significant drug interactions are uncommon, but your doctor should be informed of all other topical treatments in the area
- Avoid combining with other local anaesthetic products unless advised, to prevent excessive numbing or irritation
Quick Tips
- Use Proctosedyl Ointment only for the duration recommended by your doctor, generally no more than about a week
- Clean and dry the affected area gently before each application
- Wash your hands thoroughly after applying the ointment
- Increase dietary fibre and fluid intake to help ease straining, which can worsen haemorrhoids
- See your doctor if symptoms do not improve, worsen, or if you notice rectal bleeding
Frequently Asked Questions
Do I need a prescription to buy Proctosedyl Ointment?
No. Proctosedyl Ointment is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.
What does Proctosedyl Ointment contain?
Proctosedyl Ointment is an ointment containing Hydrocortisone. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.
What pack sizes does Proctosedyl Ointment come in?
It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.
Why is there no information here about what Proctosedyl Ointment is for?
This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.
How should I use Proctosedyl Ointment?
Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.
Can I speak to a doctor or pharmacist about Proctosedyl Ointment before I buy it?
Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.
How should I store Proctosedyl Ointment?
Store Proctosedyl Ointment below 25°C in a dry place, away from direct heat and sunlight, and keep it out of the reach of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.
What should I do if I notice side effects after using Proctosedyl Ointment?
Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
How long will delivery take?
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
What payment methods can I use?
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Can Proctosedyl Ointment be delivered to Singapore?
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Is Proctosedyl Ointment registered with the authorities?
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
Who do I contact if there is a problem with my order?
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
Ingredients / Active Ingredients
- Hydrocortisone
- Cinchocaine hydrochloride
- White soft paraffin
- Liquid paraffin
- Wool fat (lanolin derivatives)
- Other pharmaceutical excipients
Safety Advice
Pregnancy
Limited information is available regarding use during pregnancy. Use only if clearly needed.
Breastfeeding
Limited data on excretion in breast milk. Consult a doctor before use.
Kidney
Generally safe, but caution may be required in some patients.
Liver
Generally safe, but caution may be required in some patients.
Alcohol
Consuming alcohol with this medicine is generally safe, but moderate intake is advised.
Driving
This medicine is generally safe and should not impair your driving ability.
Relevant Information
Proctosedyl Ointment is intended for short-term symptomatic relief and is not a cure for the underlying cause of haemorrhoids or anal irritation. If symptoms persist beyond the recommended treatment course, or if you experience rectal bleeding, your doctor at DoctorOnCall may recommend further evaluation to rule out other conditions.
