Proctosedyl Ointment

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Overview

Proctosedyl Ointment is a combination topical treatment containing hydrocortisone, a corticosteroid, and cinchocaine hydrochloride, a local anaesthetic, formulated to relieve the pain, itching, swelling, and inflammation associated with haemorrhoids (piles) and other anal conditions such as pruritus ani and anal fissures. The hydrocortisone reduces inflammation and swelling, while the cinchocaine provides fast-acting local numbing to ease pain and discomfort.

Because it contains a corticosteroid and is intended only for short-term use under medical supervision, Proctosedyl Ointment is a prescription medicine in Malaysia. DoctorOnCall requires an online medical consultation so a doctor can confirm the diagnosis, rule out conditions where corticosteroids should be avoided, and determine an appropriate course of treatment before a prescription is issued.

How it Works

Hydrocortisone works by suppressing local inflammatory responses in the anal and perianal tissue, reducing redness, swelling, and itching. Cinchocaine works by temporarily blocking nerve signal transmission at the site of application, producing a numbing effect that relieves pain and discomfort, allowing the two active ingredients to work together for faster symptom relief.

Directions for Use

Apply Proctosedyl Ointment to the affected area as directed by your doctor, usually in the morning and evening and after each bowel movement, using the applicator provided for internal application if advised. Wash and dry the area gently before application, and wash your hands thoroughly afterwards. Do not use for longer than the duration recommended by your doctor.

Dosage

Proctosedyl Ointment is typically applied twice daily, with an additional application after each bowel movement if needed, for a short course generally not exceeding about 7 days unless your doctor advises a longer period. Prolonged or repeated use without medical review is not recommended due to the corticosteroid component.

Shelf Life

Proctosedyl Ointment remains stable until the expiry date printed on the tube or carton when stored correctly and left unopened. Do not use the ointment after the expiry date, and discard any tube that has been open longer than the manufacturer’s recommended period after opening.

Storage Instructions

Store Proctosedyl Ointment below 25°C in a dry place, away from direct heat and sunlight, and keep it out of the reach of children.

Side Effects

  • Irritation or burning sensation at the application site
  • Redness or dryness of the skin
  • Allergic skin reaction such as rash
  • Temporary numbness
  • Skin thinning with prolonged use

Contraindications

  • Fungal, viral, or bacterial infections of the anal or perianal area, including herpes and tuberculosis-related skin conditions
  • Known hypersensitivity to hydrocortisone, cinchocaine, or other ointment ingredients
  • Use for longer than the period advised by your doctor
  • Broken or ulcerated skin unless specifically directed by your doctor
  • Use in young children without specific medical advice

Drug / Food Interactions

  • Concurrent use with other topical corticosteroid products on the same area may increase the risk of skin thinning
  • Limited systemic absorption means clinically significant drug interactions are uncommon, but your doctor should be informed of all other topical treatments in the area
  • Avoid combining with other local anaesthetic products unless advised, to prevent excessive numbing or irritation

Quick Tips

  • Use Proctosedyl Ointment only for the duration recommended by your doctor, generally no more than about a week
  • Clean and dry the affected area gently before each application
  • Wash your hands thoroughly after applying the ointment
  • Increase dietary fibre and fluid intake to help ease straining, which can worsen haemorrhoids
  • See your doctor if symptoms do not improve, worsen, or if you notice rectal bleeding

Frequently Asked Questions

What is Proctosedyl Ointment used for?

Proctosedyl Ointment is used to relieve the pain, itching, and inflammation of haemorrhoids (piles) and related anal conditions by combining a corticosteroid with a local anaesthetic.

How do I apply Proctosedyl Ointment correctly?

Apply a small amount to the clean, dry affected area as directed by your doctor, typically morning and evening and after bowel movements, washing your hands well after each application.

What side effects can Proctosedyl Ointment cause?

Common side effects include local burning, stinging, or irritation at the application site, and skin thinning can occur if the ointment is used for longer than recommended.

Who should not use Proctosedyl Ointment?

Proctosedyl Ointment should not be used on skin affected by fungal, viral, or bacterial infections, or by anyone with a known allergy to hydrocortisone or cinchocaine.

How long can I use Proctosedyl Ointment for?

Proctosedyl Ointment is generally intended for short-term use of about a week or as directed by your doctor, as prolonged use of the corticosteroid component can thin the skin.

Can I purchase Proctosedyl Ointment through DoctorOnCall in Malaysia or Singapore?

Yes, Proctosedyl Ointment is available for purchase through DoctorOnCall, a licensed online pharmacy serving customers in Malaysia and Singapore. As this is a prescription medicine, you will need to complete a brief online consultation so a doctor can assess your suitability before a prescription is issued and your order is processed.

Is Proctosedyl Ointment supplied by DoctorOnCall genuine and safe to use for customers in Malaysia and Singapore?

Yes. Proctosedyl Ointment sold on DoctorOnCall is sourced through licensed pharmacy supply channels and every order is checked and dispensed by a registered pharmacist before it is shipped to customers in Malaysia and Singapore.

What payment methods can I use to pay for Proctosedyl Ointment in Malaysia and Singapore?

You can pay for Proctosedyl Ointment using Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), whichever is most convenient for you.

Does DoctorOnCall offer an installment payment plan for Proctosedyl Ointment in Malaysia?

An installment payment plan may be available for eligible purchases of Proctosedyl Ointment in Malaysia, depending on the payment method and order value. Please contact Customer Service for the latest information.

Is delivery free, and how much does it cost for Proctosedyl Ointment orders to Malaysia and Singapore?

Delivery fees for Proctosedyl Ointment depend on your delivery location and order terms, and free delivery may apply once a minimum order value is met. Please contact Customer Service for the latest delivery fee information.

How long will it take for my Proctosedyl Ointment order to arrive in Malaysia or Singapore?

Orders for Proctosedyl Ointment typically take 3-5 working days to arrive within Malaysia and 5-9 working days to arrive in Singapore, depending on your delivery address and courier processing times.

What is DoctorOnCall’s shipping, return, or cancellation policy for Proctosedyl Ointment in Malaysia and Singapore?

For full details on shipping timelines, returns, and cancellations for Proctosedyl Ointment, please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service for assistance.

Ingredients / Active Ingredients

  • Hydrocortisone
  • Cinchocaine hydrochloride
  • White soft paraffin
  • Liquid paraffin
  • Wool fat (lanolin derivatives)
  • Other pharmaceutical excipients

Safety Advice

Pregnancy

Limited Data

Limited information is available regarding use during pregnancy. Use only if clearly needed.

Breastfeeding

Limited Data

Limited data on excretion in breast milk. Consult a doctor before use.

Kidney

Generally Safe

Generally safe, but caution may be required in some patients.

Liver

Generally Safe

Generally safe, but caution may be required in some patients.

Alcohol

Generally Safe

Consuming alcohol with this medicine is generally safe, but moderate intake is advised.

Driving

Generally Safe

This medicine is generally safe and should not impair your driving ability.

Relevant Information

Proctosedyl Ointment is intended for short-term symptomatic relief and is not a cure for the underlying cause of haemorrhoids or anal irritation. If symptoms persist beyond the recommended treatment course, or if you experience rectal bleeding, your doctor at DoctorOnCall may recommend further evaluation to rule out other conditions.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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Important Medical Information

💊 Recommended Dosage:

Proctosedyl Ointment is typically applied twice daily, with an additional application after each bowel movement if needed, for a short course generally not exceeding about 7 days unless your doctor advises a longer period. Prolonged or repeated use without medical review is not recommended due to the corticosteroid component.

🛑 Contraindications (Do not use if):
  • Fungal, viral, or bacterial infections of the anal or perianal area, including herpes and tuberculosis-related skin conditions
  • Known hypersensitivity to hydrocortisone, cinchocaine, or other ointment ingredients
  • Use for longer than the period advised by your doctor
  • Broken or ulcerated skin unless specifically directed by your doctor
  • Use in young children without specific medical advice
If you are unsure, please chat with us or consult your doctor.
⚠️ Common Side Effects:
  • Irritation or burning sensation at the application site
  • Redness or dryness of the skin
  • Allergic skin reaction such as rash
  • Temporary numbness
  • Skin thinning with prolonged use
Stop taking this medication immediately and consult your doctor if you experience severe allergic reactions or side effects.
IMPORTANT: Unsure? Chat with our pharmacists (Mon - Sat, 9:00am - 6:00pm) before buying.