Proctosedyl Suppository

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Prescription Required

Orders placed now will be queued. A doctor will contact you on the next working day for approval.

Overview

Proctosedyl Suppository is a rectal suppository combining hydrocortisone, a corticosteroid, with cinchocaine hydrochloride, a local anaesthetic. It is used for the short-term symptomatic relief of haemorrhoids (piles) and anal fissures, including associated itching, pain, swelling, and discomfort.

Hydrocortisone reduces local inflammation by suppressing the release of inflammatory mediators in the affected tissue, easing swelling and irritation. Cinchocaine hydrochloride works by blocking nerve signal conduction at the site of application, producing fast, temporary numbing that relieves pain and itching.

How it Works

Hydrocortisone suppresses local inflammatory mediators to reduce swelling, redness, and irritation, while cinchocaine hydrochloride blocks nerve conduction at the treated site to provide rapid, temporary pain and itch relief – together addressing both the inflammation and the discomfort of haemorrhoids and anal fissures.

Directions for Use

Wash your hands before and after use. Insert the suppository into the rectum, ideally after a bowel movement and after gently cleaning the area, as directed by your doctor or the product leaflet. Use only for the recommended duration, and seek medical review if symptoms have not improved after about a week or if they worsen.

Dosage

Proctosedyl Suppository is usually inserted rectally once or twice daily as directed by your doctor, typically for a short course only. This product is not intended for prolonged, continuous use without medical review – follow your doctor’s instructions on the exact duration for your condition.

Shelf Life

Use this product before the expiry date stated on the packaging. Do not use the medicine if the expiry date has passed.

Storage Instructions

Store below 30°C in a dry place, away from direct sunlight and out of reach of children.

Side Effects

  • Irritation or burning sensation at the application site
  • Redness or dryness of the skin
  • Allergic skin reaction such as rash
  • Temporary numbness
  • Skin thinning with prolonged use

Contraindications

  • Known hypersensitivity to hydrocortisone, cinchocaine, or any ingredient in this product
  • Untreated viral infections in the treated area (e.g. herpes, chickenpox)
  • Untreated fungal or bacterial infections in the treated area
  • Tuberculosis affecting the skin in the treated area

Drug / Food Interactions

  • Avoid using other topical corticosteroid products on the same area at the same time unless advised by your doctor
  • Inform your doctor of any other rectal or topical treatments you are using for the same condition

Quick Tips

  • Use this product for short-term relief only – it is not intended for prolonged continuous use without medical review
  • Seek medical advice if there is no improvement after about a week of use
  • Keep the treated area clean and dry between applications
  • Maintain a high-fibre diet and adequate fluid intake to reduce straining, which can worsen haemorrhoids

Frequently Asked Questions

What is Proctosedyl Suppository used for?

Proctosedyl Suppository is used for short-term relief of the pain, itching, and swelling caused by haemorrhoids (piles) and anal fissures, combining an anti-inflammatory corticosteroid with a local anaesthetic.

How long can I use this product for?

This product is intended for short-term use only. Do not use it continuously for a prolonged period without your doctor’s review, as repeated corticosteroid use on this sensitive area can thin the local tissue over time.

Can I use this product during pregnancy?

Speak to your doctor before using this product if you are pregnant or breastfeeding, so they can confirm it is appropriate for your situation.

Will this product stop working over time?

It is intended for symptomatic relief during a flare-up, not as a long-term solution. If your symptoms persist or recur frequently, see your doctor to investigate the underlying cause of your haemorrhoids or fissure.

What should I do if my symptoms don’t improve?

If there is no improvement after about a week, or if you notice bleeding, worsening pain, or a lump that doesn’t go away, see your doctor for further assessment rather than continuing to use this product on your own.

Can I buy Proctosedyl Suppository from DoctorOnCall?

Yes, Proctosedyl Suppository is available through DoctorOnCall, a licensed online pharmacy serving our Malaysian and Singaporean customers. As this is a prescription medicine, you will need to complete an online consultation so a doctor can assess your suitability and issue a valid prescription before the order is processed. This ensures the medicine is appropriate for your condition and used under proper medical supervision, whether you are ordering from Malaysia or Singapore.

Is the medication provided by DoctorOnCall genuine and safe to use?

DoctorOnCall sources its medicines through appropriate licensed pharmacy supply channels for our Malaysian and Singaporean customers. All orders are dispensed and checked by a registered pharmacist before delivery. Always use Proctosedyl Suppository according to your doctor’s instructions and the information provided with the product.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay) for our Malaysian and Singaporean customers, so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Proctosedyl Suppository?

DoctorOnCall provides an installment payment plan for eligible Malaysian and Singaporean customers, where applicable. Available plans, eligibility, and terms can vary by market, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does shipping for Proctosedyl Suppository cost?

Delivery charges may vary for our Malaysian and Singaporean customers depending on your delivery location and the applicable order terms at the time of purchase. For the most accurate and up-to-date delivery fee information, please contact DoctorOnCall Customer Service before placing your order.

How long does delivery take for Proctosedyl Suppository?

Our Malaysian customers can generally expect delivery within 3-5 working days, while our Singaporean customers generally receive their orders within 5-7 working days. These are expected timeframes rather than guarantees, and actual delivery time may vary depending on your delivery location, order processing time, courier operations, and whether the order falls on a weekend or public holiday.

What is DoctorOnCall’s shipping, return, or cancellation policy for Proctosedyl Suppository?

Shipping, return, and cancellation terms may vary for our Malaysian and Singaporean customers depending on the product and your order details. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Ingredients / Active Ingredients

  • Hydrocortisone
  • Cinchocaine hydrochloride

Safety Advice

Pregnancy

Limited Data

Limited information is available regarding use during pregnancy. Use only if clearly needed.

Breastfeeding

Limited Data

Limited data on excretion in breast milk. Consult a doctor before use.

Kidney

Generally Safe

Generally safe, but caution may be required in some patients.

Liver

Generally Safe

Generally safe, but caution may be required in some patients.

Alcohol

Generally Safe

Consuming alcohol with this medicine is generally safe, but moderate intake is advised.

Driving

Generally Safe

This medicine is generally safe and should not impair your driving ability.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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Important Medical Information

💊 Recommended Dosage:

Proctosedyl Suppository is usually inserted rectally once or twice daily as directed by your doctor, typically for a short course only. This product is not intended for prolonged, continuous use without medical review – follow your doctor’s instructions on the exact duration for your condition.

🛑 Contraindications (Do not use if):
  • Known hypersensitivity to hydrocortisone, cinchocaine, or any ingredient in this product
  • Untreated viral infections in the treated area (e.g. herpes, chickenpox)
  • Untreated fungal or bacterial infections in the treated area
  • Tuberculosis affecting the skin in the treated area
If you are unsure, please chat with us or consult your doctor.
⚠️ Common Side Effects:
  • Irritation or burning sensation at the application site
  • Redness or dryness of the skin
  • Allergic skin reaction such as rash
  • Temporary numbness
  • Skin thinning with prolonged use
Stop taking this medication immediately and consult your doctor if you experience severe allergic reactions or side effects.
IMPORTANT: Unsure? Chat with our pharmacists (Mon - Sat, 9:00am - 6:00pm) before buying.