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Xepacort (Hydrocortisone) 1% Cream
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Overview
Xepacort (Hydrocortisone) 1% Cream is a cream with Hydrocortisone 1% w/w declared as its active content. It is supplied in a pack size of 15g.
This is a non-prescription product and can be purchased without a prescription. Only product, safety and handling details are published on this page.
An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.
Directions for Use
Wash and dry the affected area before use. Apply a thin layer of Xepacort cream to the affected skin, usually once or twice a day, and gently rub it in until absorbed. Wash your hands after application unless the hands are the area being treated. Use only on the area of skin that needs treatment, and avoid applying to broken skin, open wounds, or the eyes unless advised by a doctor or pharmacist.
Dosage
For adults and children, apply a thin layer of Xepacort 1% cream to the affected area once or twice daily, or as directed by a doctor or pharmacist. Treatment is generally intended for short-term use, typically up to 7 days unless a healthcare professional advises otherwise; prolonged or continuous use, especially on the face, groin, or armpits, should be avoided without medical advice.
Shelf Life
Xepacort 1% Cream is generally stable up to the expiry date printed on the packaging when stored correctly and unopened. Always check the expiry date before use and discard the product if it has expired or if the cream shows any change in colour, consistency, or smell.
Storage Instructions
Store Xepacort cream below 30°C, away from direct sunlight and moisture. Keep the tube tightly closed after use and out of reach of children. Do not store in the bathroom or near a sink where it may be exposed to humidity.
Side Effects
- Mild skin irritation (for topical forms)
- Nausea or stomach upset
- Dizziness or headache
- Increased appetite or weight gain
- Mood changes such as anxiety or irritability
- Thinning of the skin with prolonged use
- Slower wound healing
- Increased susceptibility to infections
Contraindications
- Known hypersensitivity or allergy to hydrocortisone or any ingredient in the cream
- Untreated bacterial, viral, or fungal skin infections (e.g. cold sores, chickenpox, athlete’s foot) at the site of application
- Broken skin, open wounds, or acne, unless directed by a doctor
- Rosacea or perioral dermatitis on the face
- Use on large areas of skin or for prolonged periods without medical supervision
Drug / Food Interactions
- No clinically significant food interactions are known for topical hydrocortisone 1% cream
- Avoid combining with other topical steroid products on the same area unless advised by a doctor, as this may increase the risk of skin thinning
- Inform your pharmacist if you are using other topical medicines on the same area, as combined use may affect absorption or irritation risk
- Not typically associated with interactions with oral medicines when used as directed on small areas of skin
Quick Tips
- Use the cream only on the area that needs treatment, and only for as long as advised
- Avoid using on the face, groin, or underarms unless a doctor recommends it
- Do not use under airtight dressings or occlusive bandages unless instructed by a doctor
- Stop use and consult a pharmacist or doctor if the skin worsens or shows signs of infection
- Wash hands after application, unless treating the hands
- Keep out of the eyes, mouth, and nose
Frequently Asked Questions
Do I need a prescription to buy Xepacort (Hydrocortisone) 1% Cream?
No. Xepacort (Hydrocortisone) 1% Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.
What does Xepacort (Hydrocortisone) 1% Cream contain?
Xepacort (Hydrocortisone) 1% Cream is a cream containing Hydrocortisone 1% w/w. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.
What pack sizes does Xepacort (Hydrocortisone) 1% Cream come in?
It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.
Why is there no information here about what Xepacort (Hydrocortisone) 1% Cream is for?
This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.
How should I use Xepacort (Hydrocortisone) 1% Cream?
Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.
Can I speak to a doctor or pharmacist about Xepacort (Hydrocortisone) 1% Cream before I buy it?
Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.
How should I store Xepacort (Hydrocortisone) 1% Cream?
Store Xepacort cream below 30°C, away from direct sunlight and moisture. Keep the tube tightly closed after use and out of reach of children. Do not store in the bathroom or near a sink where it may be exposed to humidity. Keep it in its original pack and do not use it after the expiry date printed on the packaging.
What should I do if I notice side effects after using Xepacort (Hydrocortisone) 1% Cream?
Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
How long will delivery take?
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
What payment methods can I use?
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Can Xepacort (Hydrocortisone) 1% Cream be delivered to Singapore?
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Is Xepacort (Hydrocortisone) 1% Cream registered with the authorities?
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
Who do I contact if there is a problem with my order?
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
Ingredients / Active Ingredients
- Hydrocortisone 1% w/w (active ingredient, mild-potency topical corticosteroid)
- Cream base containing emulsifying and stabilising agents
- Preservatives to maintain product stability
- Purified water as a base carrier
Safety Advice
Pregnancy
This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.
Breastfeeding
Use with caution. Monitor infant for potential adverse reactions.
Kidney
Use cautiously. Dose adjustment or monitoring may be required.
Liver
Use cautiously. Liver function monitoring may be required.
Alcohol
It is not advisable to consume alcohol while taking this medicine.
Driving
This medicine is generally safe and should not impair your driving ability.
Relevant Information
Xepacort (Hydrocortisone) 1% Cream is intended for short-term relief of mild skin inflammation and itching and is not meant to replace medical assessment for persistent, worsening, or infected skin conditions. If symptoms do not improve within 7 days of regular use, or if the skin becomes more irritated, swollen, or shows signs of infection such as pus or increasing pain, stop use and consult a pharmacist or doctor. Pregnant or breastfeeding women should seek advice from a healthcare professional before use.
