Overview
Racser 5% Cream contains Lidocaine 5% w/w and is presented as a cream. It is supplied in a pack size of 5g.
It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.
You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.
Directions for Use
Clean and dry the affected area of skin before use. Apply a thin, even layer of Racser 5% Cream to the affected area and gently rub in unless otherwise advised. Wash hands thoroughly after application, avoiding contact with the eyes, nose, mouth, or other mucous membranes. Do not apply to broken or infected skin unless instructed by a doctor or pharmacist. If the product is being used before a minor procedure, follow the specific timing and application instructions given by the healthcare provider performing the procedure.
Dosage
Apply a thin layer of Racser 5% Cream to the affected skin area, generally up to 3 to 4 times a day or as advised by a pharmacist or doctor, depending on the size of the area being treated and the reason for use. Do not apply to large areas of skin or use more frequently than recommended, as excessive absorption of lidocaine through the skin can increase the risk of side effects. Children, elderly patients, and those with liver impairment may need a reduced frequency or amount — seek advice from a healthcare professional before use in these groups.
Shelf Life
Racser 5% Cream is generally stable for up to 2 to 3 years from the date of manufacture when unopened and stored correctly. Always check the expiry date printed on the tube or carton before use, and do not use the product beyond its stated expiry date. Once opened, use within the period recommended on the packaging or as advised by the pharmacist.
Storage Instructions
Store Racser 5% Cream below 30°C in a cool, dry place away from direct sunlight and moisture. Keep the tube tightly closed after each use. Keep out of reach and sight of children and pets. Do not store in the bathroom or near a sink where humidity is high, and do not freeze.
Side Effects
- Mild burning or stinging at the application site
- Redness or swelling of the skin
- Dizziness or lightheadedness
- Numbness in surrounding areas
- Allergic reactions such as rash or itching (rare)
Contraindications
- Known allergy or hypersensitivity to lidocaine or other amide-type local anaesthetics
- Application to broken, infected, or severely damaged skin without medical advice
- Use near or in the eyes, inside the nose, or inside the mouth unless specifically directed
- Use over very large areas of skin without professional guidance, due to risk of increased systemic absorption
Drug / Food Interactions
- Concurrent use with other local anaesthetic products applied to the same or nearby skin area may increase total lidocaine absorption
- Caution when used together with other topical products on the same site, as combined use may alter absorption or irritate the skin
- Inform your doctor or pharmacist about all other topical and oral medicines being used, especially anti-arrhythmic medicines, before extended or large-area use
Quick Tips
- Apply only a thin layer — more cream does not mean faster or stronger numbing
- Avoid covering the treated area with an airtight dressing unless advised, as this can increase absorption
- Wash your hands immediately after applying the cream
- Do not apply to the eyes, mouth, or open wounds
- Stop use and consult a pharmacist or doctor if irritation, rash, or unusual symptoms occur
- Keep the product out of reach of children, as accidental ingestion can be harmful
Frequently Asked Questions
Do I need a prescription to buy Racser 5% Cream?
No. Racser 5% Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.
What does Racser 5% Cream contain?
Racser 5% Cream is a cream containing Lidocaine 5% w/w. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.
What pack sizes does Racser 5% Cream come in?
It is supplied in a pack size of 5g. Choose the pack size you need from the options shown on this page before adding the item to your cart.
Why is there no information here about what Racser 5% Cream is for?
This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.
How should I use Racser 5% Cream?
Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.
Can I speak to a doctor or pharmacist about Racser 5% Cream before I buy it?
Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.
How should I store Racser 5% Cream?
Store Racser 5% Cream below 30°C in a cool, dry place away from direct sunlight and moisture. Keep the tube tightly closed after each use. Keep out of reach and sight of children and pets. Do not store in the bathroom or near a sink where humidity is high, and do not freeze. Keep it in its original pack and do not use it after the expiry date printed on the packaging.
What should I do if I notice side effects after using Racser 5% Cream?
Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
How long will delivery take?
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
What payment methods can I use?
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Can Racser 5% Cream be delivered to Singapore?
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Is Racser 5% Cream registered with the authorities?
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
Who do I contact if there is a problem with my order?
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
Ingredients / Active Ingredients
- Lidocaine 5% w/w (active ingredient)
Safety Advice
Pregnancy
This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.
Breastfeeding
This medicine is generally safe during breastfeeding with minimal risk to the infant.
Kidney
Use cautiously. Dose adjustment or monitoring may be required.
Liver
Use cautiously. Liver function monitoring may be required.
Alcohol
Caution is advised when consuming alcohol with this medicine.
Driving
Use caution while driving until you know how this medicine affects you.
Relevant Information
Racser 5% Cream is intended for short-term, localised use on intact skin to relieve minor pain, itching, or discomfort, or to numb the skin before a minor procedure as directed by a healthcare provider. Customers should note that this product’s active ingredient is Lidocaine 5%, a topical anaesthetic — it is not a hair growth or antiandrogen treatment. If you have any doubts about the correct use of this product, speak to a DoctorOnCall pharmacist before purchase or use.
