Xyloproct Ointment
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- Muslim-Friendly
- FDA Approved
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Prescription Required
Overview
Xyloproct Ointment is a combination product containing lidocaine (a local anaesthetic), hydrocortisone acetate (a corticosteroid), aluminium subacetate, and zinc oxide, used to relieve pain, itching, and inflammation associated with haemorrhoids (piles) and other anorectal conditions.
Together, these ingredients numb the affected area, reduce local inflammation and swelling, and provide a protective, soothing effect on irritated skin and tissue around the anus.
How it Works
Lidocaine blocks nerve signals in the treated area, providing temporary numbness and pain relief. Hydrocortisone acetate reduces local inflammation, swelling, and itching. Aluminium subacetate and zinc oxide have astringent and protective properties that help soothe irritated tissue.
Directions for Use
Clean and dry the affected area gently before applying. Use the applicator provided for internal application if directed, or apply directly to external haemorrhoids with clean hands or a clean applicator.
Dosage
Apply a small amount of ointment to the affected area two to three times daily, or after each bowel movement, or as directed by your doctor, usually for a short course.
Shelf Life
Refer to the expiry date printed on the packaging.
Storage Instructions
Store below 30°C in a dry place, away from direct sunlight and out of reach of children.
Side Effects
- Mild burning or stinging at the application site
- Redness or swelling of the skin
- Dizziness or lightheadedness
- Numbness in surrounding areas
- Allergic reactions such as rash or itching (rare)
Contraindications
- Known hypersensitivity to lidocaine, hydrocortisone, or any other ingredient
- Untreated local bacterial, viral, or fungal infection of the anorectal area
- Not intended for long-term continuous use without medical review
Drug / Food Interactions
- No significant systemic drug interactions are expected with short-term, correctly applied use, as absorption into the bloodstream is minimal.
- Avoid combining with other topical anorectal products unless directed by your doctor, to prevent excessive steroid or anaesthetic exposure.
- Inform your doctor if you are using other rectal or topical medicines.
Quick Tips
- Use only for the short course recommended by your doctor – prolonged use of the steroid component can thin the skin.
- Maintain a high-fibre diet and adequate fluid intake to help reduce straining, which can worsen haemorrhoids.
- See your doctor if symptoms do not improve after a week, or if you notice rectal bleeding, as this needs further assessment.
- Wash your hands before and after application.
Frequently Asked Questions
What is Xyloproct used for?
Xyloproct is used to relieve pain, itching, and inflammation associated with haemorrhoids and other anorectal conditions.
How does Xyloproct work?
It combines a local anaesthetic to numb pain, a steroid to reduce inflammation, and soothing agents to protect irritated tissue.
How long can I use this medicine?
It is intended for short-term use only, typically no more than one to two weeks, as prolonged use of the steroid component can thin the skin.
What should I do if my symptoms do not improve?
See your doctor if symptoms persist beyond a week or if you notice rectal bleeding, as this requires further evaluation.
Can I use this ointment along with a suppository for internal symptoms?
Only use combination anorectal products together if specifically directed by your doctor, to avoid excessive exposure to the active ingredients.
Is it normal to feel a burning sensation when I apply this medicine?
A mild, brief burning or stinging sensation can occur on application; if it is severe or persistent, stop use and consult your doctor.
Can I use this medicine if I have an infection in the area?
No, this medicine should not be used on untreated local infections – see your doctor for appropriate treatment first.
Can I buy Xyloproct Ointment from DoctorOnCall?
Yes, Xyloproct Ointment is available through DoctorOnCall, a licensed online pharmacy serving our Malaysian and Singaporean customers. As this is a prescription medicine, you will need to complete an online consultation so a doctor can assess your suitability and issue a valid prescription before the order is processed. This ensures the medicine is appropriate for your condition and used under proper medical supervision, whether you are ordering from Malaysia or Singapore.
Is the medication provided by DoctorOnCall genuine and safe to use?
DoctorOnCall sources its medicines through appropriate licensed pharmacy supply channels for our Malaysian and Singaporean customers. All orders are dispensed and checked by a registered pharmacist before delivery. Always use Xyloproct Ointment according to your doctor’s instructions and the information provided with the product.
What payment methods does DoctorOnCall accept?
We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay) for our Malaysian and Singaporean customers, so you can choose whichever method is most convenient for you at checkout.
Does DoctorOnCall provide an installment payment plan for Xyloproct Ointment?
DoctorOnCall provides an installment payment plan for eligible Malaysian and Singaporean customers, where applicable. Available plans, eligibility, and terms can vary by market, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.
Is delivery free, and how much does shipping for Xyloproct Ointment cost?
Delivery charges may vary for our Malaysian and Singaporean customers depending on your delivery location and the applicable order terms at the time of purchase. For the most accurate and up-to-date delivery fee information, please contact DoctorOnCall Customer Service before placing your order.
How long does delivery take for Xyloproct Ointment?
Our Malaysian customers can generally expect delivery within 3-5 working days, while our Singaporean customers generally receive their orders within 5-7 working days. These are expected timeframes rather than guarantees, and actual delivery time may vary depending on your delivery location, order processing time, courier operations, and whether the order falls on a weekend or public holiday.
What is DoctorOnCall’s shipping, return, or cancellation policy for Xyloproct Ointment?
Shipping, return, and cancellation terms may vary for our Malaysian and Singaporean customers depending on the product and your order details. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.
Ingredients / Active Ingredients
- Lidocaine
- Hydrocortisone acetate
- Aluminium subacetate
- Zinc oxide
Safety Advice
Pregnancy
This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.
Breastfeeding
This medicine is generally safe during breastfeeding with minimal risk to the infant.
Kidney
Use cautiously. Dose adjustment or monitoring may be required.
Liver
Use cautiously. Liver function monitoring may be required.
Alcohol
Caution is advised when consuming alcohol with this medicine.
Driving
Use caution while driving until you know how this medicine affects you.
Medical Review
