Do I need a prescription to buy Axcel Lignocaine 2% Sterile Gel?

No. Axcel Lignocaine 2% Sterile Gel is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Axcel Lignocaine 2% Sterile Gel contain?

Axcel Lignocaine 2% Sterile Gel is a gel containing Lignocaine (Lidocaine) Hydrochloride 2%. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Axcel Lignocaine 2% Sterile Gel come in?

It is supplied in a pack size of 20g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Axcel Lignocaine 2% Sterile Gel is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Axcel Lignocaine 2% Sterile Gel?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Axcel Lignocaine 2% Sterile Gel before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Axcel Lignocaine 2% Sterile Gel?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Axcel Lignocaine 2% Sterile Gel be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Axcel Lignocaine 2% Sterile Gel registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Axcel Lignocaine 2% Sterile Gel lidocaine local anaesthetic urethral | DoctorOnCall Malaysia

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Axcel Lignocaine 2% Sterile Gel

Brand Axcel

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 27, 2026

Overview

Axcel Lignocaine 2% Sterile Gel contains Lignocaine (Lidocaine) Hydrochloride 2% and is presented as a gel. It is supplied in a pack size of 20g.

It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Axcel Lignocaine 2% Sterile Gel is intended for external and instrumental use only, following the instructions provided by a healthcare professional or the product’s package insert. The sterile gel is typically instilled directly onto the area or introduced via the urethra just prior to catheterisation or a similar procedure, allowing a short period for the anaesthetic effect to take hold before the procedure begins. It should only be used as guided for the intended purpose and site of application.

Dosage

The amount of Axcel Lignocaine 2% Sterile Gel used depends on the procedure being performed and should be determined by the healthcare professional carrying out the procedure, or as directed on the product labelling for self-administered topical use. The total amount applied should be kept to the minimum necessary to achieve adequate numbing, as excessive use increases the risk of systemic lidocaine absorption and side effects.

Shelf Life

Axcel Lignocaine 2% Sterile Gel should be used within the shelf-life period printed on the packaging when stored under the recommended conditions. As the product is intended to be sterile, any opened or damaged packaging should not be used, and expired product should be discarded appropriately.

Storage Instructions

Store Axcel Lignocaine 2% Sterile Gel below 30°C in a cool, dry place away from direct sunlight. Keep the sterile applicator or tube sealed until use and keep out of the reach of children.

Side Effects

Mild burning or stinging at the application site
Redness or swelling of the skin
Dizziness or lightheadedness
Numbness in surrounding areas
Allergic reactions such as rash or itching (rare)

Contraindications

Known hypersensitivity to lignocaine (lidocaine) or other amide-type local anaesthetics
Application to broken, infected, or severely inflamed skin or mucosa without medical advice
Not for injection or use in the eyes
Use with caution in patients with a history of heart rhythm problems
Not recommended for extensive or repeated use without professional guidance

Drug / Food Interactions

Concurrent use with other local anaesthetic products should be avoided unless directed by a healthcare professional, as this may increase total lidocaine exposure
Caution is advised when used together with certain anti-arrhythmic medications, as effects on heart rhythm may be additive
Inform your doctor or pharmacist of any other medications you are using before use in a clinical procedure

Quick Tips

Use only the amount necessary for the intended procedure or numbing purpose
Allow a few minutes for the anaesthetic effect to develop before proceeding with a procedure
Do not use on broken or infected skin without professional advice
Discard any unused gel from an opened sterile applicator after single use
Seek medical attention if signs of an allergic reaction or unusual systemic symptoms occur

Ingredients / Active Ingredients

Lidocaine

Lignocaine (Lidocaine) Hydrochloride 2%

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Generally Safe

This medicine is generally safe during breastfeeding with minimal risk to the infant.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Axcel Lignocaine 2% Sterile Gel is generally used under clinical guidance or self-administered for approved topical numbing purposes. Users should follow the instructions provided with the product carefully and consult a pharmacist or doctor if unsure about the correct method of use, especially before any invasive procedure.