Do I need a prescription to buy Betnesone-G Cream?

No. Betnesone-G Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Betnesone-G Cream contain?

Betnesone-G Cream is a cream containing Betamethasone. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Betnesone-G Cream come in?

It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Betnesone-G Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Betnesone-G Cream?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Betnesone-G Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Betnesone-G Cream?

Store below 30°C in a cool, dry place away from direct sunlight, keep the tube tightly closed after use, and keep out of the reach of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Betnesone-G Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Betnesone-G Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Betnesone-G Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Betnesone-G Cream | betamethasone gentamicin | infected skin steroid antibiotic cream | DoctorOnCall Malaysia

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Betnesone-G Cream

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 19, 2026

Overview

Betnesone-G Cream contains Betamethasone and is presented as a cream. It is supplied in a pack size of 15g.

It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Apply a thin layer of Betnesone-G Cream to the affected skin area as directed by your prescribing doctor, usually once or twice daily, gently rubbing it in until absorbed. Use it only on the area of skin advised, avoid contact with the eyes and mucous membranes, and wash your hands after application unless the hands are the treated area.

Dosage

The dose and duration will be determined by your prescribing doctor based on the severity and site of the skin condition; treatment with this potent steroid-antibiotic combination is generally kept as brief as possible, and use beyond the period advised, especially on the face, skin folds, or in children, should be avoided unless specifically directed.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight, keep the tube tightly closed after use, and keep out of the reach of children.

Side Effects

Nausea or vomiting
Skin rash or redness (particularly with topical use)
Injection site pain or irritation
Hearing issues (with prolonged use or high doses)
Balance problems or dizziness
Kidney function changes
Headache

Contraindications

Known hypersensitivity to betamethasone, gentamicin, or other aminoglycoside antibiotics
Untreated viral (including herpes, chickenpox), fungal, or bacterial skin infections not covered by gentamicin
Not for use on acne, rosacea, or perioral dermatitis
Not for use on broken skin, leg ulcers, or widespread use over large areas without medical supervision
Avoid prolonged use on the face, groin, or armpits unless directed by a doctor

Drug / Food Interactions

Concurrent use with other topical corticosteroids should be avoided unless directed by a doctor
Extensive or prolonged use may add to the effects of oral or other systemic corticosteroids if used together
Inform your doctor of any other topical or systemic medicines being used on or near the treated area

Quick Tips

Use exactly as prescribed and only on the skin area advised by your doctor
Do not use for longer than the prescribed duration, even if symptoms improve
Avoid applying to the face, groin, or skin folds unless specifically instructed
Do not cover the treated area with airtight dressings unless advised by your doctor
Return for follow-up review if the condition does not improve or worsens
Do not share this cream with others, even if they have similar symptoms

Ingredients / Active Ingredients

Gentamicin

Betamethasone
Gentamicin
Cream base excipients as per manufacturer formulation

Safety Advice

Pregnancy

Use With Care

This medicine should be used cautiously during pregnancy. Monitoring may be required.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Safe

This medicine does not affect your ability to drive.

Relevant Information

Betnesone-G Cream is a prescription-only combination product intended for short-term use on infected or at-risk inflammatory skin conditions under medical supervision, in the same therapeutic class as other betamethasone-gentamicin combination creams. Regular follow-up with your prescribing doctor helps monitor the skin’s response and reduce the risk of steroid-related side effects from prolonged or repeated use.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Ingredients / Active Ingredients	Gentamicin
Weight	15g
Shelf Life	Use Betnesone-G Cream before the expiry date printed on the tube and carton, and do not use the product beyond this date.