Do I need a prescription to buy Candid-V Gel?

No. Candid-V Gel is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Candid-V Gel contain?

Candid-V Gel is a gel containing Clotrimazole. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Candid-V Gel come in?

It is supplied in a pack size of 30g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Candid-V Gel is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Candid-V Gel?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Candid-V Gel before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Candid-V Gel?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Candid-V Gel be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Candid-V Gel registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Candid-V Gel clotrimazole vaginal candidiasis thrush | DoctorOnCall Malaysia

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Candid-V Gel

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Chong Zhan PongDoctor of Medicine (MD), International Medical University (IMU)

Last updated: October 15, 2026

Overview

Candid-V Gel is supplied as a gel, with Clotrimazole. It is supplied in a pack size of 30g.

No prescription is required for this product, as it is a non-prescription medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Wash and dry the external genital area gently before use. Using the applicator provided, insert the recommended amount of gel into the vagina, usually at night before sleeping, and also apply a thin layer of gel to the external vulval area if itching or irritation is present there. Wash your hands before and after application, and continue treatment for the full course recommended on the packaging even if symptoms improve early.

Dosage

The usual dose is one applicator of gel inserted into the vagina once daily for the number of days specified on the product packaging, typically continued for 3 to 6 days depending on the product strength, or as advised by a pharmacist. External application to the vulva can be used as needed to relieve itching, following the same course duration.

Shelf Life

Candid-V Gel should be used before the expiry date printed on the packaging or tube. Once opened, use within the timeframe stated on the packaging, and discard any unused gel after this period even if product remains in the tube.

Storage Instructions

Store below 30°C in a cool, dry place away from direct sunlight, and keep the tube tightly closed when not in use. Keep out of reach and sight of children at all times.

Side Effects

Mild skin irritation
Redness or itching at the application site
Burning or stinging sensation
Peeling or blistering of the skin
Unusual vaginal discharge (with vaginal formulations)

Contraindications

Known hypersensitivity to clotrimazole or any other imidazole antifungal, or to any component of the gel
Should not be self-diagnosed if this is your first episode of vaginal symptoms, or if symptoms differ from a previously diagnosed pattern, without a pharmacist or doctor’s assessment
Not recommended for use during menstruation; treatment is generally best completed between periods
Caution advised during pregnancy — seek pharmacist or doctor advice before use, particularly regarding the applicator method in later pregnancy

Drug / Food Interactions

Vaginal clotrimazole preparations may weaken latex condoms and diaphragms, reducing their effectiveness as contraception or for prevention of sexually transmitted infections, for a period after use
Avoid using other vaginal products, such as douches or spermicides, at the same time without advice
No significant food interactions are expected with vaginal or topical use
Inform your pharmacist of any other vaginal or systemic antifungal treatments you are using

Quick Tips

Apply the gel at night before sleeping to allow it to remain in place for longer and reduce leakage
Complete the full recommended course even if itching and irritation improve after the first day or two
Wear loose, breathable cotton underwear during treatment and avoid tight synthetic fabrics
Avoid sexual intercourse during treatment, or use alternative contraception, as clotrimazole may weaken latex condoms
See a pharmacist or doctor if symptoms do not improve within 7 days, recur shortly after treatment, or if you experience unusual symptoms such as fever or pelvic pain

Ingredients / Active Ingredients

Clotrimazole

Clotrimazole
Propylene glycol
Benzyl alcohol
Carbomer gel base (formulation may vary by manufacturer; refer to product packaging for the complete excipient list)

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Generally Safe

Consuming alcohol with this medicine is generally safe, but moderate intake is advised.

Driving

Generally Safe

This medicine is generally safe and should not impair your driving ability.

Relevant Information

Candid-V Gel is intended for women who recognise their typical thrush symptoms and are self-treating a recurrence, as vaginal symptoms can occasionally be caused by conditions other than candidiasis, including bacterial vaginosis and sexually transmitted infections. Anyone unsure of the cause of their symptoms, experiencing their first episode, or who is pregnant should seek advice from a pharmacist or doctor before use.