Do I need a prescription to buy Eye Glo Relief?

No. Eye Glo Relief is an over-the-counter (OTC) product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Eye Glo Relief contain?

Eye Glo Relief is a healthcare product containing Zinc Sulphate 0.25% w/v. The full ingredient list is shown in the Ingredients section on this page and on the product packaging.

What pack sizes does Eye Glo Relief come in?

It is supplied in a pack size of 10ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Eye Glo Relief is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Eye Glo Relief?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Eye Glo Relief before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Eye Glo Relief?

Store below 25°C in a cool, dry place away from direct sunlight and out of reach of children. Keep the bottle tightly closed when not in use. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Eye Glo Relief?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Eye Glo Relief be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Eye Glo Relief registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 18, 2026

Overview

Eye Glo Relief is supplied as a healthcare product, with Zinc Sulphate 0.25% w/v. It is supplied in a pack size of 10ml.

No prescription is required for this product, as it is an over-the-counter (OTC) medicine. This page is limited to product, safety and handling information.

If you would like guidance before buying, you can speak to a doctor or pharmacist through an online consultation on DoctorOnCall. Orders are dispensed by a registered pharmacist and delivered to your address.

Directions for Use

Wash your hands thoroughly before use. Tilt the head back, gently pull down the lower eyelid to form a small pocket, and instil 1 to 2 drops into the pocket without letting the dropper tip touch the eye, eyelashes, or any other surface. Close the eye gently for 1 to 2 minutes after instillation. If wearing soft contact lenses, remove them before use and wait at least 15 minutes before reinserting. Replace the bottle cap tightly immediately after use.

Dosage

The typical adult dosing for Eye Glo Relief, as directed on the product label, is 1 to 2 drops instilled into the affected eye(s), repeated as needed, without exceeding the frequency stated on the packaging. There is no separate paediatric dosing established for this product; use in children should only be under the guidance of a pharmacist or doctor.

Storage Instructions

Store below 25°C in a cool, dry place away from direct sunlight and out of reach of children. Keep the bottle tightly closed when not in use.

Side Effects

Temporary blurred vision after application
Mild eye irritation or stinging
Redness or watery eyes
Discomfort upon initial use
Unusual taste in mouth (rare)

Contraindications

Known hypersensitivity (allergy) to zinc sulphate, benzalkonium chloride, or any other ingredient in Eye Glo Relief.
Use on an eye with a penetrating injury, active infection, or following recent intraocular surgery, unless specifically directed by a doctor.

Drug / Food Interactions

No clinically significant drug or food interactions are known for this topical eye product.
If more than one type of eye drop is being used, space the different products at least 5 to 10 minutes apart to avoid one drop washing out the other.

Quick Tips

Wash your hands before every instillation to reduce the risk of contaminating the dropper tip.
Never let the dropper tip touch the eye, eyelid, fingers, or any surface.
Remove soft contact lenses before use and wait at least 15 minutes before reinserting them.
Keep the bottle cap tightly closed between uses and store it away from direct sunlight.
Write the date of first opening on the bottle label so you know when the 4-week discard point falls.
Stop use and check with a pharmacist if redness, discomfort, or irritation persists beyond a few days.

Ingredients / Active Ingredients

Hypromellose

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Generally Safe

This medicine is generally safe during breastfeeding with minimal risk to the infant.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Not Advisable

It is not advisable to drive if you experience side effects from this medicine.

Relevant Information

Precautions: Eye Glo Relief is not suitable for use with soft contact lenses, which should be removed before instillation. Use in pregnant or breastfeeding women, young children, and the elderly should be discussed with a pharmacist or doctor first. Discontinue use if irritation worsens.

When to See a Doctor or Pharmacist: Seek prompt medical or pharmacist advice if there is eye pain, sensitivity to light, discharge, worsening redness, vision changes, or if symptoms do not improve within a few days of use.

Frequently Asked Questions

Product Specifications

Classification	Non-prescription
Ingredients / Active Ingredients	Hypromellose
Volume	10ml
Shelf Life	Use before the expiry date printed on the carton and bottle. Once opened, the manufacturer advises discarding the remaining contents 4 weeks after first opening, even if the stated expiry date has not yet been reached.