Do I need a prescription to buy Dermal G Cream?

No. Dermal G Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Dermal G Cream contain?

Dermal G Cream is a cream containing Gentamicin Sulfate. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Dermal G Cream come in?

It is supplied in a pack size of 15g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Dermal G Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Dermal G Cream?

Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Dermal G Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

What should I do if I notice side effects after using Dermal G Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Dermal G Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Dermal G Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Dermal G Cream | betamethasone gentamicin | steroid antibiotic skin cream | DoctorOnCall Malaysia

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Dermal G Cream

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 27, 2026

Overview

Dermal G Cream is a cream with Gentamicin Sulfate declared as its active content. It is supplied in a pack size of 15g.

This is a non-prescription product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Dermal G Cream should be used strictly as directed by the prescribing doctor. A thin layer is usually applied to the cleaned, affected area two to three times daily, gently rubbed in, with hands washed before and after application. The treated area may be left uncovered or lightly covered as advised, and the full course should be completed even if the skin appears to improve before finishing, unless a doctor advises otherwise.

Dosage

The frequency and duration of Dermal G Cream use are determined by the prescribing doctor based on the type, severity, and extent of the skin infection. Treatment courses are typically short, often around 7 to 14 days, and should not be extended or repeated without further medical assessment to reduce the risk of antibiotic resistance.

Shelf Life

Dermal G Cream is generally stable for up to 24 to 36 months from the date of manufacture when unopened and stored correctly; the exact expiry date is printed on the tube and outer packaging. Do not use the cream beyond its stated expiry date.

Storage Instructions

Store Dermal G Cream below 30°C in a cool, dry place away from direct sunlight and moisture. Keep the tube tightly closed after each use and out of reach of children.

Side Effects

Nausea or vomiting
Skin rash or redness (particularly with topical use)
Injection site pain or irritation
Hearing issues (with prolonged use or high doses)
Balance problems or dizziness
Kidney function changes
Headache

Contraindications

Known hypersensitivity to Gentamicin or other aminoglycoside antibiotics
Viral skin infections such as herpes or chickenpox
Extensive use on large areas of broken or denuded skin without medical advice
Use in patients with known kidney impairment without doctor guidance, due to potential absorption
Use in children without direct medical supervision

Drug / Food Interactions

Concurrent use with other topical or systemic aminoglycoside antibiotics may increase the risk of side effects
Use with occlusive dressings can increase systemic absorption, particularly on broken skin
Combining with other topical irritants may worsen local skin reactions
No significant food interactions are expected with topical use

Quick Tips

Complete the full course as prescribed, even if symptoms improve early
Clean the affected area gently before each application
Do not share this cream with others, even if their symptoms appear similar
Wash your hands before and after applying the cream
Seek medical advice if the infection does not improve or worsens after a few days
Avoid unnecessary or repeated use to help reduce antibiotic resistance

Ingredients / Active Ingredients

Gentamicin

Gentamicin Sulfate

Safety Advice

Pregnancy

Use With Care

This medicine should be used cautiously during pregnancy. Monitoring may be required.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Safe

This medicine does not affect your ability to drive.

Relevant Information

Dermal G Cream is intended for short-term treatment of confirmed or suspected bacterial skin infections under medical supervision. Overuse or inappropriate use of topical antibiotics like Gentamicin can contribute to antibiotic resistance and reduce future treatment options, so patients should only use this cream as prescribed and should return to their doctor if symptoms persist or recur.