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Overview
Duopharma Betagen Eye/Ear Drop is ear drops with Betamethasone Sodium Phosphate declared as its active content. It is supplied in a pack size of 5ml.
This is a non-prescription product and can be purchased without a prescription. Only product, safety and handling details are published on this page.
An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.
Directions for Use
Duopharma Betagen Eye/Ear Drop must only be used exactly as prescribed by a doctor following an online consultation through DoctorOnCall or an in-person assessment. Wash hands before use, avoid letting the dropper tip touch the eye, ear, or any other surface to prevent contamination, and apply the number of drops instructed by the doctor into the affected eye or ear. Do not share this medicine with another person, and do not use it beyond the duration prescribed even if symptoms appear to improve earlier.
Dosage
Dosage and duration of treatment with Duopharma Betagen Eye/Ear Drop must be determined by a doctor based on the specific condition being treated and its severity, following a prescription issued after an online consultation via DoctorOnCall or an in-person medical assessment. Patients should not adjust the frequency or stop treatment early without consulting the prescribing doctor, as premature discontinuation may allow the infection to persist or inflammation to return.
Shelf Life
Duopharma Betagen Eye/Ear Drop should be used within the shelf-life period printed on the bottle or carton, and discarded after the stated expiry date. Once opened, eye and ear drop products typically have a limited in-use period (commonly around 4 weeks) even before the printed expiry date; follow the specific in-use guidance on the packaging or from the dispensing pharmacist.
Storage Instructions
Store Duopharma Betagen Eye/Ear Drop at room temperature, away from direct sunlight and excessive heat, unless the label specifically instructs refrigeration. Keep the bottle tightly closed after each use and keep it out of the reach and sight of children. Discard any remaining product once the in-use period has elapsed, even if it has not been fully used.
Side Effects
- Skin thinning (when used topically)
- Irritation or burning at application site
- Increased appetite and weight gain
- Mood changes or difficulty sleeping
- Elevated blood sugar levels
- Stomach upset or bloating
- Delayed wound healing
- Increased risk of infections
Contraindications
- Known hypersensitivity to betamethasone, gentamicin, or any other ingredient in this product
- Viral infections of the eye, such as herpes simplex keratitis
- Fungal infections of the eye or ear
- Active untreated bacterial, tuberculous, or certain viral eye diseases without appropriate concurrent therapy
- Perforated eardrum, unless specifically directed by a doctor
- Not to be used without a doctor’s prescription and ongoing medical supervision
Drug / Food Interactions
- Using other eye or ear medicines at the same time should only be done under a doctor’s guidance to avoid additive effects or reduced effectiveness
- Concurrent use with other ototoxic or nephrotoxic medicines may increase certain risks and should be reviewed by the prescribing doctor
- Inform the doctor of all other eye, ear, or systemic medicines being used before starting this product
- No significant food interactions are expected with topical eye/ear use when used as prescribed
Quick Tips
- Always obtain this medicine through a valid prescription or online consultation with a doctor via DoctorOnCall — never self-prescribe a steroid-antibiotic combination drop
- Complete the full course as instructed by the doctor, even if symptoms improve early
- Avoid touching the dropper tip to the eye, ear, or any surface to prevent contamination
- Report any worsening redness, pain, vision changes, or new symptoms to the prescribing doctor promptly
- Attend any follow-up review recommended by the doctor, especially for prolonged use, due to the risk of raised eye pressure
Ingredients / Active Ingredients
- Betamethasone Sodium Phosphate
- Gentamicin Sulfate
- Other non-active excipients as listed on the product packaging
Related Health Conditions
Safety Advice
Pregnancy
This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.
Breastfeeding
Use during breastfeeding should only be done if prescribed and monitored by a doctor.
Kidney
Generally safe, but caution may be required in some patients.
Liver
Use cautiously. Liver function monitoring may be required.
Alcohol
Caution is advised when consuming alcohol with this medicine.
Driving
Use caution while driving until you know how this medicine affects you.
Relevant Information
Because Duopharma Betagen Eye/Ear Drop combines a corticosteroid with an antibiotic, it is reserved for cases where a doctor has confirmed that both anti-inflammatory and antibacterial action are needed, and it is not suitable for self-diagnosed eye or ear irritation. Ongoing doctor follow-up is important, particularly if treatment continues beyond a short course, to monitor for steroid-related eye pressure changes and to confirm the infection is responding appropriately to the antibiotic component.
Frequently Asked Questions
No. Duopharma Betagen Eye/Ear Drop is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.
Duopharma Betagen Eye/Ear Drop is ear drops containing Betamethasone Sodium Phosphate. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.
It is supplied in a pack size of 5ml. Choose the pack size you need from the options shown on this page before adding the item to your cart.
This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.
Follow the instructions printed on the label and in the leaflet supplied with the pack, and do not exceed the stated amount or duration. Handling steps are set out in the Directions for Use section on this page.
Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.
Store Duopharma Betagen Eye/Ear Drop at room temperature, away from direct sunlight and excessive heat, unless the label specifically instructs refrigeration. Keep the bottle tightly closed after each use and keep it out of the reach and sight of children. Discard any remaining product once the in-use period has elapsed, even if it has not been fully used. Keep it in its original pack and do not use it after the expiry date printed on the packaging.
Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
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