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Overview
Duopharma Betagen Eye/Ear Drop is a combination prescription medicine containing Betamethasone Sodium Phosphate, a corticosteroid, and Gentamicin Sulfate, an aminoglycoside antibiotic. It is used to treat inflammatory eye and ear conditions that are caused or complicated by a bacterial infection, such as bacterial conjunctivitis, external ear infections, and other inflamed conditions of the eye or ear where both an anti-inflammatory and antibacterial effect are needed together.
Because this product combines a steroid with an antibiotic, it requires a doctor’s prescription or an online consultation with a doctor through DoctorOnCall before it can be dispensed. This is because inappropriate or prolonged use of a steroid-antibiotic combination in the eye or ear can mask or worsen certain infections (particularly fungal or viral eye infections) and carry risks such as raised eye pressure, so a doctor needs to confirm the diagnosis and monitor the course of treatment.
How it Works
Betamethasone Sodium Phosphate is a corticosteroid that reduces inflammation, redness, swelling, and itching by suppressing the local immune and inflammatory response in the eye or ear. Gentamicin Sulfate is an aminoglycoside antibiotic that works by inhibiting bacterial protein synthesis, killing or stopping the growth of susceptible bacteria responsible for the infection. Combined, these two ingredients treat both the underlying bacterial infection and the associated inflammation, which helps relieve symptoms such as redness, discharge, swelling, and discomfort more effectively than either ingredient alone.
Directions for Use
Duopharma Betagen Eye/Ear Drop must only be used exactly as prescribed by a doctor following an online consultation through DoctorOnCall or an in-person assessment. Wash hands before use, avoid letting the dropper tip touch the eye, ear, or any other surface to prevent contamination, and apply the number of drops instructed by the doctor into the affected eye or ear. Do not share this medicine with another person, and do not use it beyond the duration prescribed even if symptoms appear to improve earlier.
Dosage
Dosage and duration of treatment with Duopharma Betagen Eye/Ear Drop must be determined by a doctor based on the specific condition being treated and its severity, following a prescription issued after an online consultation via DoctorOnCall or an in-person medical assessment. Patients should not adjust the frequency or stop treatment early without consulting the prescribing doctor, as premature discontinuation may allow the infection to persist or inflammation to return.
Shelf Life
Duopharma Betagen Eye/Ear Drop should be used within the shelf-life period printed on the bottle or carton, and discarded after the stated expiry date. Once opened, eye and ear drop products typically have a limited in-use period (commonly around 4 weeks) even before the printed expiry date; follow the specific in-use guidance on the packaging or from the dispensing pharmacist.
Storage Instructions
Store Duopharma Betagen Eye/Ear Drop at room temperature, away from direct sunlight and excessive heat, unless the label specifically instructs refrigeration. Keep the bottle tightly closed after each use and keep it out of the reach and sight of children. Discard any remaining product once the in-use period has elapsed, even if it has not been fully used.
Side Effects
- Skin thinning (when used topically)
- Irritation or burning at application site
- Increased appetite and weight gain
- Mood changes or difficulty sleeping
- Elevated blood sugar levels
- Stomach upset or bloating
- Delayed wound healing
- Increased risk of infections
Contraindications
- Known hypersensitivity to betamethasone, gentamicin, or any other ingredient in this product
- Viral infections of the eye, such as herpes simplex keratitis
- Fungal infections of the eye or ear
- Active untreated bacterial, tuberculous, or certain viral eye diseases without appropriate concurrent therapy
- Perforated eardrum, unless specifically directed by a doctor
- Not to be used without a doctor’s prescription and ongoing medical supervision
Drug / Food Interactions
- Using other eye or ear medicines at the same time should only be done under a doctor’s guidance to avoid additive effects or reduced effectiveness
- Concurrent use with other ototoxic or nephrotoxic medicines may increase certain risks and should be reviewed by the prescribing doctor
- Inform the doctor of all other eye, ear, or systemic medicines being used before starting this product
- No significant food interactions are expected with topical eye/ear use when used as prescribed
Quick Tips
- Always obtain this medicine through a valid prescription or online consultation with a doctor via DoctorOnCall — never self-prescribe a steroid-antibiotic combination drop
- Complete the full course as instructed by the doctor, even if symptoms improve early
- Avoid touching the dropper tip to the eye, ear, or any surface to prevent contamination
- Report any worsening redness, pain, vision changes, or new symptoms to the prescribing doctor promptly
- Attend any follow-up review recommended by the doctor, especially for prolonged use, due to the risk of raised eye pressure
Frequently Asked Questions
What is Duopharma Betagen Eye/Ear Drop used for?
It is a prescription combination drop containing a steroid and an antibiotic, used to treat bacterial infections of the eye or ear that are also accompanied by inflammation, such as bacterial conjunctivitis or infected outer ear conditions.
Do I need a prescription to use Duopharma Betagen Eye/Ear Drop?
Yes, this product combines a corticosteroid with an antibiotic and requires a valid doctor’s prescription or an online consultation through DoctorOnCall before it can be dispensed.
What side effects can occur with Duopharma Betagen Eye/Ear Drop?
Common effects include temporary stinging or blurred vision after application; with prolonged use, it may raise pressure within the eye or increase the risk of secondary infection, which is why doctor follow-up matters.
Who should not use Duopharma Betagen Eye/Ear Drop?
It should not be used for viral or fungal eye infections, in cases of a perforated eardrum without specific medical direction, or by anyone with a known allergy to its ingredients, and should never be used without a doctor’s prescription.
How long do I need to use Duopharma Betagen Eye/Ear Drop for?
The duration is determined by the prescribing doctor based on the condition being treated; the full prescribed course should be completed and treatment should not be stopped early without medical advice.
Can I purchase Duopharma Betagen Eye/Ear Drop through DoctorOnCall in Malaysia or Singapore?
Yes, but as this is a prescription medicine, you will need to complete an online consultation through DoctorOnCall so a doctor can assess your condition and issue a prescription before your order in Malaysia or Singapore can be processed.
Is Duopharma Betagen Eye/Ear Drop supplied by DoctorOnCall genuine and safe to use for customers in Malaysia and Singapore?
Yes, all stock supplied by DoctorOnCall is sourced through licensed pharmacy supply channels and is checked by a registered pharmacist before dispensing to customers in Malaysia and Singapore.
What payment methods can I use to pay for Duopharma Betagen Eye/Ear Drop in Malaysia and Singapore?
You can pay using Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), among other available payment options at checkout.
Does DoctorOnCall offer an installment payment plan for Duopharma Betagen Eye/Ear Drop in Malaysia?
Instalment payment options may be available for eligible purchases; please contact DoctorOnCall’s Customer Service for the latest information on installment plans.
Is delivery free, and how much does it cost for Duopharma Betagen Eye/Ear Drop orders to Malaysia and Singapore?
Delivery fees depend on your delivery location and order terms; please contact Customer Service for the most current shipping fee information.
How long will it take for my Duopharma Betagen Eye/Ear Drop order to arrive in Malaysia or Singapore?
Once your prescription is approved, orders typically take 3-5 working days to arrive in Malaysia and 5-9 working days to arrive in Singapore, depending on location and courier schedules.
What is DoctorOnCall’s shipping, return, or cancellation policy for Duopharma Betagen Eye/Ear Drop in Malaysia and Singapore?
Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service directly for details relevant to your order in Malaysia or Singapore.
Ingredients / Active Ingredients
- Betamethasone Sodium Phosphate
- Gentamicin Sulfate
- Other non-active excipients as listed on the product packaging
Related Health Conditions
Safety Advice
Pregnancy
This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.
Breastfeeding
Use during breastfeeding should only be done if prescribed and monitored by a doctor.
Kidney
Generally safe, but caution may be required in some patients.
Liver
Use cautiously. Liver function monitoring may be required.
Alcohol
Caution is advised when consuming alcohol with this medicine.
Driving
Use caution while driving until you know how this medicine affects you.
Relevant Information
Because Duopharma Betagen Eye/Ear Drop combines a corticosteroid with an antibiotic, it is reserved for cases where a doctor has confirmed that both anti-inflammatory and antibacterial action are needed, and it is not suitable for self-diagnosed eye or ear irritation. Ongoing doctor follow-up is important, particularly if treatment continues beyond a short course, to monitor for steroid-related eye pressure changes and to confirm the infection is responding appropriately to the antibiotic component.
Medical Review
Reviewed by:
Doctor of Medicine (MD), University of Mansoura - Manchester



