Do I need a prescription to buy HOE Declovir 5% Cream?

No. HOE Declovir 5% Cream is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does HOE Declovir 5% Cream contain?

HOE Declovir 5% Cream is a cream containing Acyclovir 5% w/w. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does HOE Declovir 5% Cream come in?

It is supplied in a pack size of 5g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what HOE Declovir 5% Cream is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use HOE Declovir 5% Cream?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about HOE Declovir 5% Cream before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store HOE Declovir 5% Cream?

Store below 25°C to 30°C in a cool, dry place away from direct sunlight, and keep out of reach of children; close the tube tightly after each use. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using HOE Declovir 5% Cream?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can HOE Declovir 5% Cream be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is HOE Declovir 5% Cream registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

HOE Declovir 5% Cream | aciclovir | cold sore herpes antiviral cream | DoctorOnCall Malaysia

0% OFF

HOE Declovir 5% Cream

Brand Hoe Pharmaceuticals

(0 Reviews)

Fast Delivery
Muslim-Friendly
FDA Approved
Secure Payment

Weight

Currently Out of Stock No Longer Available

This product is temporarily unavailable. Browse similar products in the meantime. This product has been discontinued. Browse similar products instead.

View similar products →

Have questions? Chat with us on WhatsApp

Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Chong Zhan PongDoctor of Medicine (MD), International Medical University (IMU)

Last updated: October 15, 2026

Overview

HOE Declovir 5% Cream is a cream with Acyclovir 5% w/w declared as its active content. It is supplied in a pack size of 5g.

This is a non-prescription product and can be purchased without a prescription. Only product, safety and handling details are published on this page.

An online consultation with a DoctorOnCall doctor or pharmacist is available for this product, and a registered pharmacist reviews each order before dispatch to Malaysia or Singapore. Follow the directions on the label and on the leaflet inside the pack.

Directions for Use

Apply HOE Declovir 5% Cream to the affected area as soon as the first signs of a cold sore appear (tingling, itching, or redness), using a clean fingertip or cotton bud, usually five times a day at approximately four-hour intervals, avoiding the eyes and inside the mouth, and continue for the number of days stated in the product leaflet or as advised by your pharmacist or doctor.

Dosage

The typical regimen is to apply the cream to cover the affected area and immediately surrounding skin five times daily, roughly every four hours, for five days; treatment started at the earliest tingling stage tends to be most effective, and if the cold sore has not healed after five days, treatment may be continued for a further five days.

Storage Instructions

Store below 25°C to 30°C in a cool, dry place away from direct sunlight, and keep out of reach of children; close the tube tightly after each use.

Side Effects

Nausea or vomiting
Headache
Dizziness
Diarrhoea
Joint or muscle pain
Fatigue or tiredness
Mild rash or skin reaction

Contraindications

Hypersensitivity to acyclovir, valacyclovir, or any ingredient in the cream
Not for use inside the mouth, on the genitals, or near the eyes
Not intended for treating chickenpox or shingles, which require different (usually oral) antiviral treatment
Individuals with significantly weakened immune systems should seek medical advice before use rather than self-treating

Drug / Food Interactions

Minimal systemic absorption occurs with topical use, so significant drug interactions are uncommon
Avoid applying other topical products to the same area at the same time unless advised by a pharmacist or doctor
No significant food interactions are known with topical use

Quick Tips

Start applying at the very first sign of tingling, itching, or redness for the best results
Wash your hands before and after application to avoid spreading the virus to other areas or other people
Avoid sharing lip balm, cutlery, cups, or towels during an active outbreak
Do not apply to broken skin inside the mouth or to the eyes
See a doctor if the cold sore does not improve within 5 to 10 days, is unusually severe, or recurs very frequently

Ingredients / Active Ingredients

Acyclovir

Acyclovir 5% w/w (active ingredient)

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Use With Care

Use with caution. Monitor infant for potential adverse reactions.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Generally Safe

Consuming alcohol with this medicine is generally safe, but moderate intake is advised.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Cold sores are caused by the herpes simplex virus, which remains dormant in the body between outbreaks and can be triggered by factors such as stress, sunlight, fatigue, illness, or hormonal changes.

HOE Declovir 5% Cream treats the current outbreak but does not cure the underlying viral infection or prevent future recurrences.
People who experience very frequent, severe, or unusually located cold sores, or who have a weakened immune system, should consult a doctor rather than relying on self-treatment alone.

Frequently Asked Questions

Product Specifications

Brand	Hoe Pharmaceuticals
Classification	Non-prescription
Ingredients / Active Ingredients	Acyclovir
Weight	5g
Shelf Life	Unopened and stored correctly, HOE Declovir 5% Cream is generally stable until the expiry date printed on the tube or carton; do not use beyond this date.