Tiger Balm Soft Ointment

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Overview

Tiger Balm Soft Ointment is a topical external analgesic formulated with Menthol, Camphor, Cajuput Oil, and Clove Oil as its active ingredients, applied directly to the skin over the affected muscle or joint area. It belongs to the counterirritant category of topical products, which work on the skin surface rather than being absorbed systemically in significant amounts. The product is registered for over-the-counter sale in Malaysia and is manufactured by Haw Par, the long-established maker of the Tiger Balm range.

Tiger Balm Soft Ointment has a softer, non-greasy texture compared with the traditional firm balm, making it easier to spread over larger areas such as the back or shoulders. The active ingredients act on the skin surface to produce a combined warming and cooling sensation. It is intended for adults and children above 2 years old, applied to intact skin only.

Directions for Use

Apply a small amount to clean, dry skin over the affected muscle or joint area and massage gently until absorbed. Wash hands thoroughly after application, unless you are treating your hands. Avoid contact with eyes, mouth, and mucous membranes.

Dosage

Adults and children above 2 years old: apply 3 to 4 times daily, or as needed. Do not apply more often than stated on the label. Not for use in children under 2 years old.

Shelf Life

Use before the expiry date printed on the tube or jar and outer packaging.

Storage Instructions

Store below 30°C in a dry place away from direct sunlight and heat. Keep the container tightly closed and out of the reach and sight of children.

Side Effects

  • Common: A warming or cooling sensation on the skin, which is an expected effect of the active ingredients.
  • Common: Mild skin redness at the site of application.
  • Less common: Mild itching or irritation, especially on sensitive skin.
  • Rare: Allergic skin reaction such as blistering or widespread rash – stop use and seek medical advice if this occurs.

Contraindications

  • Known hypersensitivity to any of the active or inactive ingredients listed on the packaging.
  • Not for use in children under 2 years old.
  • Do not apply to broken, irritated, or wounded skin, or to mucous membranes.
  • Not for internal use; for external application to intact skin only.

Drug / Food Interactions

  • Avoid applying together with other topical heat-producing or counterirritant products (such as heating pads or other medicated rubs) on the same area, as this may increase the risk of skin irritation or burns.
  • People taking blood-thinning medicines such as warfarin should be cautious with products containing methyl salicylate, as significant absorption through large areas of skin over prolonged periods may theoretically add to the anticoagulant effect; seek pharmacist advice if applying over large areas or for long periods.
  • No significant food interactions are known, as this product is for external use only.

Quick Tips

  • Test on a small area of skin first if you have not used this product before.
  • Wash your hands thoroughly after application, unless treating your hands.
  • Avoid tight bandaging or heating pads over the applied area, as this can increase skin irritation.
  • Keep the container tightly closed to prevent the active ingredients from evaporating.
  • Avoid showering or bathing immediately before or after application.
  • Keep out of reach of children and pets at all times.

Frequently Asked Questions

What are the active ingredients in Tiger Balm Soft Ointment?

Tiger Balm Soft Ointment contains Menthol, Camphor, Cajuput Oil, and Clove Oil as its active ingredients, in a soft, non-greasy ointment base.

Who should not use Tiger Balm Soft Ointment?

It should not be used by children under 2 years old, on broken or irritated skin, or by anyone with a known hypersensitivity to any of its ingredients.

Can Tiger Balm Soft Ointment be used on the face?

It should be kept away from the eyes, mouth, and mucous membranes, and used cautiously near the face; avoid applying directly to sensitive facial skin.

How is Tiger Balm Soft Ointment different from the traditional Tiger Balm formulations?

It has a softer, more spreadable, non-greasy texture compared with firmer balm formulations, while containing the same core active ingredients: Menthol, Camphor, Cajuput Oil, and Clove Oil.

How should Tiger Balm Soft Ointment be stored?

Store below 30°C in a dry place away from direct sunlight and heat, with the container tightly closed and out of the reach and sight of children.

Can I purchase Tiger Balm Soft Ointment online through DoctorOnCall in Malaysia or Singapore?

Yes, Tiger Balm Soft Ointment is available for purchase through DoctorOnCall as an online pharmacy serving customers in Malaysia and Singapore. As with any over-the-counter product, please read the product label and follow the recommended directions, and speak with our pharmacist team if you have any questions before ordering.

Is the product supplied by DoctorOnCall genuine and safe to use?

Products supplied through DoctorOnCall are sourced and handled through the appropriate pharmacy supply process. As with any over-the-counter product, please use Tiger Balm Soft Ointment according to the product instructions, and contact our pharmacist team if you have any concerns about your order.

What payment methods does DoctorOnCall accept?

We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay), so you can choose whichever method is most convenient for you at checkout.

Does DoctorOnCall provide an installment payment plan for Tiger Balm Soft Ointment?

DoctorOnCall provides an installment payment plan for eligible purchases where applicable. Available plans, eligibility, and terms can vary, so please contact DoctorOnCall Customer Service for the latest information on installment options for your order.

Is delivery free, and how much does it cost?

Delivery charges may depend on your delivery location and the applicable order and delivery terms. For the latest delivery fee information for Malaysia or Singapore, please contact DoctorOnCall Customer Service.

How long will it take for my order to arrive?

Orders to Malaysia are generally delivered within 3-5 working days, and orders to Singapore are generally delivered within 5-9 working days, although actual delivery time may vary depending on the delivery location, order processing, courier operations, weekends, and public holidays.

What is DoctorOnCall’s shipping, return, or cancellation policy for Tiger Balm Soft Ointment?

Shipping, return, and cancellation terms may vary depending on the product, your order details, and whether you are ordering from Malaysia or Singapore. Please refer to DoctorOnCall’s Shipping & Delivery Policy and Return, Refund & Exchange Policy, or contact Customer Service, for the specific terms that apply to your order.

Relevant Information

Precautions: For external use only; avoid contact with eyes, mouth, and mucous membranes. Do not apply to broken or irritated skin. People with sensitive skin, asthma, or those who are pregnant or breastfeeding should seek pharmacist advice before use.

When to See a Doctor or Pharmacist: Seek medical advice if skin irritation, redness, or discomfort persists or worsens after a few days of use, or if you notice signs of an allergic reaction such as blistering or widespread rash.

Medical Review

Written by:

Dr. Chong Zhan Pong

Doctor of Medicine (MD), International Medical University (IMU)

Reviewed by:

Dr. Mohd Izzat Amir Bin Awang

Doctor of Medicine (MD), University of Mansoura - Manchester

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