Installment Available Jardiance Duo 5mg/500mg Tablet
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Prescription Required
Overview
Jardiance Duo 5mg/500mg Tablet contains Empagliflozin 5mg and Metformin hydrochloride 500mg and is available as a tablet. It is classified as a prescription medicine and may only be obtained with a valid prescription from a registered medical practitioner.
Only product, safety and handling information is published here. Anything beyond that is explained to you directly by your doctor or pharmacist as part of your consultation.
DoctorOnCall is a licensed online pharmacy. Orders for Jardiance Duo 5mg/500mg Tablet are processed only after a doctor has assessed your suitability and issued a prescription, and every order is checked by a registered pharmacist before it is sent out.
Directions for Use
Take Jardiance Duo 5mg/500mg Tablet with meals to reduce the stomach upset that metformin can cause, swallowing the tablet whole without crushing or chewing it. Maintain adequate fluid intake, particularly during illness, hot weather, or reduced food/fluid intake, since dehydration can affect kidney function and increase the risk of side effects from both components.
Dosage
Jardiance Duo 5mg/500mg Tablet is usually taken once or twice daily depending on the specific strength prescribed, with your doctor selecting the combination and frequency based on your current empagliflozin and metformin doses, blood glucose control, and kidney function. Your doctor will individualise and periodically review your dose, including checking kidney function before and during treatment.
Shelf Life
Use this product before the expiry date stated on the packaging. Do not use the medicine if the expiry date has passed.
Storage Instructions
Store below 30°C in a dry place, away from direct sunlight and out of reach of children.
Side Effects
- Nausea or vomiting
- Diarrhea
- Stomach discomfort or cramps
- Metallic taste in the mouth
- Loss of appetite
- Weight loss (in some cases)
Contraindications
- Known hypersensitivity to empagliflozin, metformin, or any ingredient in this product
- Severe kidney impairment or acute kidney injury
- Diabetic ketoacidosis or a history of it
- Acute or chronic metabolic acidosis
- Conditions predisposing to tissue hypoxia (e.g. severe heart failure, respiratory failure, recent heart attack) due to lactic acidosis risk with metformin
Drug / Food Interactions
- Diuretics may increase the risk of dehydration and low blood pressure when combined with empagliflozin
- Iodinated contrast media used in imaging studies require metformin to be temporarily withheld due to acute kidney injury and lactic acidosis risk
- Alcohol increases the risk of lactic acidosis with metformin and should be limited
- Other glucose-lowering medicines (e.g. sulfonylureas, insulin) may increase the risk of low blood sugar (hypoglycaemia) when combined
Quick Tips
- Take with food to reduce stomach upset from the metformin component
- Maintain good hydration, especially in hot weather, during illness, or if you are eating/drinking less than usual
- Practise good genital hygiene and seek prompt treatment for any signs of a genital or urinary infection
- Inform your doctor before any surgery, contrast imaging scan, or major illness, as this medicine may need to be temporarily stopped
- Monitor your blood glucose as advised and know the symptoms of both high and low blood sugar
Frequently Asked Questions
Is Jardiance Duo 5mg/500mg Tablet a prescription medicine?
Yes. Jardiance Duo 5mg/500mg Tablet is a prescription-only medicine (POM). It can only be supplied against a valid prescription written by a registered doctor, and it should be used only by the person named on the prescription label.
What does Jardiance Duo 5mg/500mg Tablet contain?
Jardiance Duo 5mg/500mg Tablet is supplied as a tablet and contains Empagliflozin 5mg and Metformin hydrochloride 500mg. The full composition is listed in the Composition section on this page and on the product packaging.
Why is there no information here about what Jardiance Duo 5mg/500mg Tablet is for?
Malaysian rules for prescription medicines limit public product pages to product, safety and handling information. Your doctor decides whether this medicine is appropriate for you and will explain it during your consultation, and your pharmacist can answer further questions when the medicine is dispensed.
How should I take Jardiance Duo 5mg/500mg Tablet?
Take it exactly as written on your prescription label. Do not increase, reduce or skip doses on your own, and do not continue beyond the period your doctor has prescribed. Practical handling steps are set out in the Directions for Use section on this page.
What should I do if I miss a dose?
Take it as soon as you remember, unless your next dose is nearly due. In that case skip the missed dose and carry on with your usual schedule. Never take two doses together to make up for a missed one. If you miss doses often, tell your doctor or pharmacist.
How should I store Jardiance Duo 5mg/500mg Tablet?
Store below 30°C in a dry place, away from direct sunlight and out of reach of children. Keep it in the original pack until use, and do not use it after the expiry date printed on the packaging.
What should I do if I notice side effects?
Tell your doctor or pharmacist about any reaction that concerns you, and seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.
Can I stop taking Jardiance Duo 5mg/500mg Tablet on my own?
No. Speak to your doctor before stopping, pausing or changing the dose, even if you feel well or think you no longer need the medicine.
How do I get a prescription for Jardiance Duo 5mg/500mg Tablet?
Customers in Malaysia can complete an online consultation with a DoctorOnCall doctor, who decides whether a prescription is appropriate, or upload a valid prescription already issued by their own doctor.
Orders going to Singapore are dispatched from Malaysia as an international delivery, so you need to hold a valid prescription or doctor’s letter for the medicine. Check the consultation and prescription upload options shown at checkout for your delivery address before placing the order.
How long will delivery take?
Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day.
Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.
What payment methods can I use?
Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay.
FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.
Can Jardiance Duo 5mg/500mg Tablet be delivered to Singapore?
Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee.
Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.
Is Jardiance Duo 5mg/500mg Tablet registered with the authorities?
Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number.
An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.
Who do I contact if there is a problem with my order?
DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre.
For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.
Ingredients / Active Ingredients
- Empagliflozin 5mg
- Metformin hydrochloride 500mg
Safety Advice
Pregnancy
This medicine should be used cautiously during pregnancy. Monitoring may be required.
Breastfeeding
This medicine is generally safe during breastfeeding with minimal risk to the infant.
Kidney
Use cautiously. Dose adjustment or monitoring may be required.
Liver
Use cautiously. Liver function monitoring may be required.
Alcohol
Caution is advised when consuming alcohol with this medicine.
Driving
Use caution while driving until you know how this medicine affects you.
