Do I need a prescription to buy Xylocaine 2% Jelly?

No. Xylocaine 2% Jelly is a non-prescription product and can be ordered without a prescription. It is still dispensed by a registered pharmacist on DoctorOnCall.

What does Xylocaine 2% Jelly contain?

Xylocaine 2% Jelly is a healthcare product containing Lidocaine hydrochloride 2%. The full ingredient list is shown in the Composition or Ingredients section on this page and on the product packaging.

What pack sizes does Xylocaine 2% Jelly come in?

It is supplied in a pack size of 30g. Choose the pack size you need from the options shown on this page before adding the item to your cart.

Why is there no information here about what Xylocaine 2% Jelly is for?

This page is limited to product, safety and handling information in line with Malaysian rules on medicine information. If you want advice on whether this product suits you, book an online consultation with a doctor or pharmacist on DoctorOnCall.

How should I use Xylocaine 2% Jelly?

Use it exactly as stated on the pack label, without changing the amount or how often you use it. If anything on the label is unclear, check with a pharmacist before the first use, and read the Directions for Use section on this page.

Can I speak to a doctor or pharmacist about Xylocaine 2% Jelly before I buy it?

Yes. DoctorOnCall offers online consultations with licensed doctors and registered pharmacists, so you can ask about this product, your existing medicines, or anything on the label before you place an order.

How should I store Xylocaine 2% Jelly?

Store below 25°C, away from direct heat and sunlight, with the cap tightly closed after use; keep out of reach and sight of children. Keep it in its original pack and do not use it after the expiry date printed on the packaging.

What should I do if I notice side effects after using Xylocaine 2% Jelly?

Stop using the product and speak to a doctor or pharmacist about any reaction that concerns you. Seek medical care immediately for signs of a severe reaction such as difficulty breathing, swelling of the face, lips or throat, or a widespread rash. Reported reactions are listed in the Side Effects section on this page.

How long will delivery take?

Within Malaysia, standard delivery takes 3 to 5 working days. Same-day delivery is available in the Klang Valley for orders placed before 12pm; orders placed after 12pm arrive by the end of the next day. Orders to Singapore are sent as international deliveries and take 5 to 9 working days. A lump-sum shipping and handling fee applies to every overseas delivery and is shown at checkout.

What payment methods can I use?

Customers in Malaysia can pay by FPX online banking, credit or debit card (Visa and Mastercard), and supported e-wallets including Touch ‘n Go eWallet, GrabPay and ShopeePay. FPX and local e-wallets are tied to Malaysian bank and wallet accounts, so if your delivery address is in Singapore, use the payment options displayed at checkout for that address rather than assuming the same list applies.

Can Xylocaine 2% Jelly be delivered to Singapore?

Yes. DoctorOnCall ships to Singapore as an international order dispatched from Malaysia, arriving in 5 to 9 working days with a lump-sum shipping and handling fee. Singapore’s Health Sciences Authority (HSA) allows personal imports of up to three months’ supply of a medicine for your own use or an immediate family member’s, as long as it contains no controlled drugs, psychotropic substances or prohibited items. Keep the product in its original labelled packaging and keep a copy of your prescription or doctor’s letter with it. Quantities above three months’ supply, and medicines containing controlled substances, require prior HSA approval.

Is Xylocaine 2% Jelly registered with the authorities?

Products listed on DoctorOnCall are registered with Malaysia’s Ministry of Health for supply in Malaysia, and each pack carries its MAL registration number. An order delivered to Singapore arrives as a personal import of a Malaysia-registered product; HSA product registration is not required for personal-use quantities, but it is also not the same as a product registered for sale in Singapore. If you need a locally registered Singapore product, buy it from a pharmacy in Singapore.

Who do I contact if there is a problem with my order?

DoctorOnCall’s customer care team handles order, delivery and product queries through the contact channels on the site, including WhatsApp and the online help centre. For deliveries to Singapore, allow more time before chasing an order than you would for a local Malaysian delivery, as the parcel passes through customs clearance and tracking updates can appear later in the journey.

Xylocaine 2% Jelly lidocaine local anaesthetic for urethral procedures and pain relief | DoctorOnCall Malaysia

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Xylocaine 2% Jelly

Brand Aspen

Manufacturer Aspen

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Fast Delivery
Muslim-Friendly
FDA Approved
Secure Payment

Weight

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Reviewed byDr. Mohd Izzat Amir Bin AwangDoctor of Medicine (MD), University of Mansoura - Manchester

Written byDr. Adeline Carol PetersBachelor of Medicine and Bachelor of Surgery (MBBS) — Manipal Academy of Higher Education (MAHE)

Last updated: October 31, 2026

Overview

Xylocaine 2% Jelly contains Lidocaine hydrochloride 2% and is presented as a healthcare product. It is supplied in a pack size of 30g.

It is classified as a non-prescription medicine, so no prescription is needed to order it. Under Malaysian rules for medicine information, this page carries product, safety and handling information only.

You can consult a doctor or pharmacist online on DoctorOnCall about this product before or after you order. Every order is checked by a registered pharmacist before it is delivered. Always read the label and the leaflet supplied with the pack.

Directions for Use

Apply a small amount of jelly directly to the area to be numbed, or as directed by a healthcare professional for procedures such as catheterisation, where the jelly is used to lubricate and numb the urethra. For mouth ulcers or mucosal discomfort, a small amount can be applied directly to the affected area, avoiding swallowing more than a small amount of jelly. Always follow the specific instructions given by a pharmacist or doctor for the intended use, as the amount and technique differ between applications.

Dosage

The amount of Xylocaine 2% Jelly used depends on the site and purpose of application; for procedures such as catheterisation this is usually determined by the healthcare professional performing the procedure, while for mouth ulcers or minor mucosal discomfort, only a small amount applied to the affected area is needed. The total amount used should be kept to the minimum needed and should not be applied repeatedly over large areas without medical guidance, as swallowing or absorbing too much lidocaine can cause serious side effects.

Storage Instructions

Store below 25°C, away from direct heat and sunlight, with the cap tightly closed after use; keep out of reach and sight of children.

Side Effects

Mild burning or stinging at the application site
Redness or swelling of the skin
Dizziness or lightheadedness
Numbness in surrounding areas
Allergic reactions such as rash or itching (rare)

Contraindications

Known hypersensitivity to lidocaine or other amide-type local anaesthetics
Application to broken skin, open wounds, or large raw areas without medical guidance
Use in the eyes
Severe liver impairment, which affects how lidocaine is cleared from the body

Drug / Food Interactions

Other local anaesthetic products used at the same time — increases the total dose of anaesthetic absorbed and the risk of side effects
Antiarrhythmic medicines such as mexiletine — may increase the risk of lidocaine-related side effects on the heart
Medicines that inhibit liver enzymes, such as certain antifungals — may reduce clearance of lidocaine, particularly with repeated or extensive use

Quick Tips

Use only the amount advised for your specific purpose — more is not more effective and increases the risk of side effects
Avoid swallowing large amounts of jelly, and do not use it as a substitute for treating the underlying cause of mouth ulcers or pain
Do not apply to broken skin, deep wounds, or large body surface areas without a healthcare professional’s guidance
For procedures such as catheterisation, this product is often used by or under the direction of a healthcare professional
Wait until numbness has worn off before eating or drinking if applied inside the mouth, to avoid accidentally biting the numbed area
Seek medical attention if you notice dizziness, ringing in the ears, or an irregular heartbeat after use

Ingredients / Active Ingredients

Lidocaine

Lidocaine hydrochloride 2%
Hydroxyethylcellulose
Methyl hydroxybenzoate and propyl hydroxybenzoate (preservatives)
Sodium hydroxide (for pH adjustment)
Purified water

Safety Advice

Pregnancy

Safe If Prescribed

This medicine should only be used during pregnancy if prescribed by a doctor after careful evaluation.

Breastfeeding

Generally Safe

This medicine is generally safe during breastfeeding with minimal risk to the infant.

Kidney

Use With Care

Use cautiously. Dose adjustment or monitoring may be required.

Liver

Use With Care

Use cautiously. Liver function monitoring may be required.

Alcohol

Use With Care

Caution is advised when consuming alcohol with this medicine.

Driving

Use With Care

Use caution while driving until you know how this medicine affects you.

Relevant Information

Xylocaine 2% Jelly is a versatile local anaesthetic used both in clinical settings, such as before catheter insertion, and for self-limited discomfort such as painful mouth ulcers. Although available without a prescription, it is frequently used by or under the direction of a healthcare professional, and care should be taken to use only the amount needed for the intended purpose, avoid swallowing large amounts, and avoid applying it to broken skin or large areas of the body without medical advice.

Frequently Asked Questions

Product Specifications

Brand	Aspen
Manufacturer	Aspen
Classification	Non-prescription
Ingredients / Active Ingredients	Lidocaine
Weight	30g
Shelf Life	When unopened and stored correctly, Xylocaine 2% Jelly remains stable until the expiry date printed on the tube; do not use the product after this date.