Health Services Category Associate

Tenure: Full time

We are seeking for a Health Services Category Associate to join our vibrant and progressive team, to grow and expand our offerings within our ecosystem. If you are keen to make an impact to shape the future of DoctorOnCall and flourish in the digital space, read on to learn more.


  • Manage the end-to-end coordination and implementation of new Health Services offering with internal teams and external partners (including initiation, work plans and estimates, resourcing, requirements, execution, monitoring, risk mitigation and closure).
  • Collaborate internally with members from various business units/ teams and externally with partners to develop/ enhance new offerings for our customers.
  • Support sales team in the onboarding of new partners (healthcare providers).
  • Support sales team in preparing proposals and eventually the execution and implementation of deliverables with partners.
  • Develop and manage internal standard operating procedures (SOP) to ensure smooth operations.
  • Compile reports with analyzed data sets to provide meaningful status progress and actionable insights.
  • Develop and sustain trusting relationship with partners to understand how we can resolve their challenges.
  • Research leading practices across industries as part of continuous improvement on customer journey and overall user experience.

Key Requirements:

  • Recognized Bachelor’s Degree with minimum 3.2 CGPA or equivalent. 
  • 3 – 5 years full time employment. 
  • Proficient in Microsoft Office applications (or equivalent). 
  • Effective in time management skills and the ability to meet deadlines. 
  • Self-motivated, goal oriented and desirous in acquiring new skillsets and knowledge. 
  • Able to receive constructive feedback. 
  • Proficient in Bahasa and English. Additional languages/ dialects is an add-on.
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