roberto

4 years

I just ordered from Taobao!

Doctor, I am really worried because my Taobao package from China has arrived last 2 days, with whatever is happening now with coronavirus, I dont even dare to touch the package! Doctor is it true that the virus can spread with package? I have read online and it said yes!

Dr Ramzdhan,

4 years

Thank you for your questions. The following answers regarding your current queries are just general descriptions due to the limited information provided by you. Click on this link (KKM COVID-19) for further information regarding coronavirus or for a private consultation with our doctors.

First and foremost, we truly understand your concerns and we would like to reassure you that it has already proven that 2019 Novel Coronavirus cannot be transmitted through imported packages. First and foremost, I would like to advocate that we should be reading from legitimate sources such as our Ministry of Health platform to prevent any sort of misunderstandings and chaos. The rumors that are spread online via Whatsapp etc have to be filtered carefully with research and cross-reading.

Coronavirus is found in different species of wild animals such as bats, and it is possible that these wild animals can spread the virus to human being through close contact or consumption. As for person-to-person transmission, it is usually via air droplets after an infected person sneezes or coughs, inhaled by the healthy ones. Besides, it is also postulated that it can infect a person by invading mucous membrane such as eyes.

Apparently, it is proven that 2019 Novel Coronavirus cannot survive in the environment for too long, so it will be dead after a few days of shipping so your package is safe to be access.

In order for us to provide you with an accurate choice of treatment and management, we need additional details to explore further into your current complaints. Therefore, we greatly suggest that you refer this to your nearest medical doctor. You may also click on this link (KKM COVID-19) to speak with our doctors online for free. We assure you that our conversations are kept in confidentiality unless additional consultation needed with other medical parties. Thank you.

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