Our panel of doctors at DoctorOnCall

Dr Sashini Seeni

General Health

Dr M Ramzdhan

General Health

Dr Nathaniel Ho

General Health

Dr Rashid Khan

General Health

Dr Nurhayati

General Health

Dr Sri Viknarajan

General Health

Dr Fatahiyah

General Health

Dr Nur Syuhada

General Health

Dr Lee Chin Meng

General Health

Dr Mohamad Kashfi

General Health

English and Malay
Our doctors can help you in both languages
Accredited Doctors
All doctors at DoctorOnCall are registered with Health Ministry of Malaysia
Privacy Guaranteed
Your data is safe and will not be revealed to any parties
Quick and Efficient
All queries will be answered by doctors in a quick and efficient manner
Submit Anonymously

Give a title to your health problem
*Title must be more than 20 characters
Explain in detail what health problem you're having
*Explanation must be more than 20 characters
Please enter your email address so we can send you answer to your question

Malaysia's #1
Health Forum

I just ordered from Taobao!

Answered by: Dr Ramzdhan

Last Updated: February 24, 2020 6:26 AM
roberto 53 days

Doctor, I am really worried because my Taobao package from China has arrived last 2 days, with whatever is happening now with coronavirus, I dont even dare to touch the package! Doctor is it true that the virus can spread with package? I have read online and it said yes!

Dr Ramzdhan 33 days
General Practitioner

Thank you for your questions. The following answers regarding your current queries are just general descriptions due to the limited information provided by you. Click on this link (KKM COVID-19) for further information regarding coronavirus or for a private consultation with our doctors.

First and foremost, we truly understand your concerns and we would like to reassure you that it has already proven that 2019 Novel Coronavirus cannot be transmitted through imported packages. First and foremost, I would like to advocate that we should be reading from legitimate sources such as our Ministry of Health platform to prevent any sort of misunderstandings and chaos. The rumors that are spread online via Whatsapp etc have to be filtered carefully with research and cross-reading.

Coronavirus is found in different species of wild animals such as bats, and it is possible that these wild animals can spread the virus to human being through close contact or consumption. As for person-to-person transmission, it is usually via air droplets after an infected person sneezes or coughs, inhaled by the healthy ones. Besides, it is also postulated that it can infect a person by invading mucous membrane such as eyes.

Apparently, it is proven that 2019 Novel Coronavirus cannot survive in the environment for too long, so it will be dead after a few days of shipping so your package is safe to be access.

In order for us to provide you with an accurate choice of treatment and management, we need additional details to explore further into your current complaints. Therefore, we greatly suggest that you refer this to your nearest medical doctor. You may also click on this link (KKM COVID-19) to speak with our doctors online for free. We assure you that our conversations are kept in confidentiality unless additional consultation needed with other medical parties. Thank you.


Last Updated: Mon Feb 24 2020 06:26:13 GMT+0000 (Coordinated Universal Time)
Ask Doctor For Free RM12 OFF Medicines & Supplements