About Us

Healthcare providers on the cloud. Providing accessible healthcare services anywhere and everywhere.

A Better Way To Get The Care You Need

Quality and affordable healthcare has always been the dream that we as Malaysians strive to achieve. Year by year, healthcare services have improved significantly since the days of our fore-fathers, but there is always a problem that seems to prevail, long waiting lines.

As a group of people who have mutual deep passion in improving the health care service in Malaysia, we gathered and worked together to establish a platform that can improve the waiting time and availability of healthcare anytime, anywhere to everyone without compromising quality and affordability.

Hence, on May 2016 DoctorOnCall was founded. DoctorOnCall is Malaysia’s first online Medical Video-consultation platform that combines advanced Video and voice technologies with the medical knowledge and experience of Malaysia’s top doctors. The concept has been proven successful with millions of patients in US, Australia & Europe who are now being treated through Medical Video-consultation.

DoctorOnCall provides fast, easy and cost-effective access to Malaysia’s top doctors and other healthcare providers in the country. Our patients can have Medical Video visits on their smartphone or computers at any time of day and anywhere. We do this without making any sacrifice on quality as our medical & mental health professional are carefully screened and trained to conduct Medical Video-consultations.

We believe that the the future of healthcare is digital and together with our medical & mental health providers will provide you with better healthcare service at more affordable cost.

Find out the latest news and updates about us here. Don’t miss it!

Ensuring a better healthcare service for you


Providing the best medical service to you is our top priority. To make sure you receive the best healthcare service, our board-certified doctors have to go through a very strict on-boarding process. Rigorous trainings and interviews will be conducted before any real life cases are assigned to our healthcare providers.


Several quality control steps we take for you to receive the best service include:

  1. All doctors providing services on DoctorOnCall are required to have a valid Malaysian Medical Council (MMC) Registration and Annual Practicing Certificate (APC)
  2. The doctors go through tele-consult training through 10-15 training calls with our assigned patients and Medical Director
  3. Once our doctors obtain our standard requirement rating in training calls, doctors will then be authorised to consult patients
  4. DoctorOnCall does not compromise on privacy and applies industry standard safety procedures and protocols for TeleHealth services
  5. We offer medication delivery within 4 hours after consultation for Klang Valley, Johor Bharu & Penang Island

Ensuring a better healthcare service for you

Providing the best medical service to you is our top priority. To make sure you receive the best healthcare service, our board-certified doctors have to go through a very strict on-boarding process. Rigorous trainings and interviews will be conducted before any real life cases are assigned to our healthcare providers.
Several quality control steps we take for you to receive the best service include:

  1. All doctors providing services on DoctorOnCall are required to have a valid Malaysian Medical Council (MMC) Registration and Annual Practicing Certificate (APC)
  2. The doctors go through tele-consult training through 10-15 training calls with our assigned patients and Medical Director
  3. Once our doctors obtain our standard requirement rating in training calls, doctors will then be authorised to consult patients
  4. DoctorOnCall does not compromise on privacy and applies industry standard safety procedures and protocols for TeleHealth services
  5. We offer medication delivery within 4 hours after consultation for Klang Valley, Johor Bharu & Penang Island

Health Content on DoctorOnCall: About our doctors and medical content

DoctorOnCall contains a vast collection of medical advice with Questions and Answers

  1. All answers from the Q&A provided are written by our board-certified doctors
  2. Information about popular medicine is written by a team of doctors and pharmacists with professional certificate in their respective languages.
  3. Only board-certified doctors (with a minimum experience of 5 years) are allowed to reply on public web pages.
  4. A team of editors review & update the content on the website on a regular basis.

Health Content on DoctorOnCall: About our doctors and medical content

DoctorOnCall contains a vast collection of medical advice with Questions and Answers

  1. All answers from the Q&A provided are written by our board-certified doctors
  2. Information about popular medicine is written by a team of doctors and pharmacists with professional certificate in their respective languages.
  3. Only board-certified doctors (with a minimum experience of 5 years) are allowed to reply on public web pages.
  4. A team of editors review & update the content on the website on a regular basis.