As valued AXA AFFINS Life customer who is eligible in Get Ubat campaign, you can now enjoy these healthcare services for FREE*
Consult With Our Doctors
Order MedicineLogin and get free shipping off your orders!
Speak To A Doctor
Consult with our doctor anytime,anywhere via chat, phone or video call
Buy medications, health supplements and personal care products at competitive prices and get them delivered to your doorstep for
Book an appointment with a specialist from our partner hospitals
Do I have to pay for my doctor consultations with DoctorOnCall?
As AXA AFFINS Life customer, your consultations are absolutely free for 12 times a year until 26 February 2021. No payment is required.
Do I have to pay for my delivery of medications with DoctorOnCall?
As AXA AFFINS Life customer, your delivery of medications are absolutely free for 12 times a year until 26 February 2021. No payment is required.
What is DoctorOnCall’s operation hours?
DoctorOnCall is available 7 days a week, from 8am to 11.59pm (including public holidays).
I have just purchased my medications from DoctorOnCall’s E-Pharmacy. When will I receive them?
Depending on your preferred delivery option and availability, you will receive your order within 1 - 3 days.
What can I do if I forget my password?
You can go to DoctorOnCall webpage (DoctorOnCall.com.my) and click ‘Forgot Password’ to change a new password.
What if I have further questions?